Tracked Post
Same Day Dispatch
About Us!..
We take great pride in customer satisfaction!.. we are an established family run business located in the heart of the United Kingdom, we operate from 3 well established retail shops and e-commerce sites, we are an accredited and authorised main dealer and sell only 100% genuine products.
Warranty and Returns!..
All items sold are new & unused. We will accept any items back for refund if they are returned to us in original unopened packaging and are in an unused condition. Refunds will be made of the purchase price paid if returned within 30 calendar days of receipt. Returns postage and packaging costs should be met by the buyer unless the item is either damaged or faulty. If goods are damaged or faulty please notify us through eBay messaging to enable us to issue you with a pre-paid returns label. Once we have received your item using the pre-paid returns label a refund will then be given unless a replacement has been issued prior to return.
Please note: we will not be able to cover return postage costs that do not adhere to this process.
All goods returned must be arranged prior to sending via the eBay messaging service. This will enable us to assist you more thoroughly with your request and to deal with any difficulties. Refunds will only be issued if the buyer encloses within the return a copy of the purchase invoice, a brief explanation as to why the item is being returned, also their eBay user name, ID and or home address. The refund will be by the same method used as the original payment.
Delivery!..
We like to keep things as simple as possible for the customer; so we are pleased to tell you that we offer a free Royal Mail postage service with proof of postage (P.O.P) to all UK addresses. Please note that all orders will be automatically sent to the address that is registered with your eBay account.
All items are stocked and fulfilled from our UK based warehouse and we will fulfil your order quickly and efficiently.
Same day dispatch on all orders places before 3:30pm Monday - Friday, otherwise next working day.
Customer Service!..
Should you have any questions or general inquiries, then please do not hesitate to contact us through eBay message. we aim to respond to all e-mails & messages within 24 hours (excluding weekends & bank holidays)