***Please Note:
1. The personalized product is designed and produced piece by piece, may need to double confirm with customer and workshop for some details before processing, so the handling time might be longer case by case (up to 7 business days) before post. If hurry, please kindly check the timeline with our customer service team before order.
2. Our office/Studio is based in NSW. All design and service are provided by local team in head office. We cooperate with quality family-owned workshops in both Australia and China. Also have quality & inventory control team in both countries, for all our products, we promised 30 days full refund if you are not happy with it. For customers in Australia and New Zealand, the refund will be issued and handled directly by our local team. No Internation shipment required.