We pride ourselves on the quality of the delivery service that we provide to our customers.
For
deliveries of furniture and other large items in the North West of
England we use our own fleet of vehicles and dedicated delivery team to
transport your purchases to your home if you live outside the North West
we use our a 2 man Delivery service who will place your items in a room of choice .
PLEASE NOTE
All
items are boxed a packaged for a safe delivery we don’t assemble any
item unless requested and if possible to do so. Please contact us on
01612220360 if you need help with assembley.
In your home
All
of our staff undergo thorough training in the transportation and
carrying of goods so that your purchases arrive in your home in
excellent condition and we promise to leave your home in the same clean
and tidy condition as it was when we arrived.
It is your
responsibility to ensure that your chosen goods are suitable for your
room and that they fit in the room and can be carried into and through
your home.
Communication
We will contact you when your goods are ready for delivery and we will arrange a convenient delivery date and time with you.
On
the day before your delivery is due to take place, if we have your
mobile number, we will send you a text to remind you of your delivery
time. On the day of your delivery, our delivery team will give you a
further call when they are on route to your home so that you will know
exactly when to expect them at your door.
Please contact us as
soon as possible if an urgent situation arises and you need to
re-arrange your booked delivery date or time.
Please Note: After
the delivery date is confirmed by text, email or telephone it is very
important that someone is at the address to take delivery,
If you
need any clarification regarding our delivery service, please call us
on 0161 222 0360 and we'll be more than happy to help.
OUR GUARANTEE -
1 year standard guarantee covers against manufacturing defects on fabrics, leathers, stitching, interiors, mechanisms,Marble, electrical parts and garden furniture.