Happy shopping !!
Photos are for reference only you will get random plant size and shape is like the photos.
Delivery
We
ship worldwide with DHL Express trackable service. It usually takes
5-10 days for deliveries within the United States and 5-14 days for
deliveries outside United States. Sometimes due to certain conditions,
we need to delay delivery for several days, in which case we will
contact you and let you know.
Distraction
Due to service
overstatement and quarantine rules, the delivery service may experience
disruption in the next few weeks. We pack all the plants with care but
if the parcels get stuck in transit for days, the plants will definitely
not be happy and the inspectors won't return them. Please only buy now
if you are willing to accept this risk as we will not be able to recover
any losses resulting from delayed delivery services.
Return
Something
happens. We will accept returns without question if you notify us
within 14 days of receiving the plant. If so, please send the factory
back to us safely in the same packaging and we will issue a refund
within 1-2 business days of receiving it.
Once we have delivered
the package at the DHL office, the rest is out of our control and we
cannot be held responsible for any disruption, delay and loss of goods
on DHL's services, but we will do our best to claim compensation from
the DHL office according to their responsibilities. terms of service.
If
the package is lost in transit, we will claim a refund from the DHL
office and, if successful, will issue you a refund (usually up to $ 50
per package).
If the plant arrives damaged or in distressing
condition, we will investigate each case one by one to understand what
happened. If we fail to pack properly, we will replace or return the
item.
If delivery takes too long, we will try to claim
compensation from DHL, but we cannot guarantee that it will work. This
is something that is beyond our control.
One more thing. Some
European islands restrict the import of live plants and / or require
additional documentation which we are unable to provide. Also for buyers
from the United States purchasing over 12 plants must have an import
permit. Please ensure that you are aware of your local regulations
before ordering as we are not responsible for packages held in such
cases.
By Ordering plant, customer agree to be bound by the term & conditions.