Contact Us
1.We have always been doing our best to provide the best service and reliable products for every customer.
2.Please do not hesitate to contact us to resolve the issues.We will reply your emails and questions within 24 hours.
3.Please contact us before leaving a Negative feedback if you are not satisfied our service or products. Good communication is helpful for both of us to resolve any problems and issues. We are promising to try our best to provide the best service and 100% satisfaction for valuable buyer like you.
4.If you receive an item that is damaged, please contact and send pictures to us immediately and we will give a replacement or refund.
Shipping
Notice:
1 .We do everything we can to ship your orders out as soon as possible.
2. Shipping and Handling:
We process orders within one business day after the payment was clear.
---For domestic economic shipping, It normally takes 2-8 days for delivery. We may ship your order(s) from different warehouses for expedited delivery as we utilize alternative warehouses across the Continental United States.You may upgrade to UPS 3-day Selected which delivery time is typically 1-3 business days. Please be noted that, this service is more recommended for Monday-Thursday orders. Orders on Friday may be processed on following Monday by UPS, according to UPS's policy.
---For International Orders, items may be shipped from our warehouse in south China. Both are the same products and same warranty. Duties and taxes may apply. Please check with your country's custom and eBay policy for more information.
Returns
Out 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition , it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.
Notice:
1.Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in “new” condition. Used items will not be accepted for return.
2.We will replace the returning item with an identical item, issue a full store credit or a full refund.
Payment
1.Paypal is the only accepted paying method in our store.
2. Buyers are responsible for additional COD charges, VAT, Custom fee and Duty for importation if there are any. Because, our prices are unable to include above fees, as the custom policies are different in every territories. But, we'd like to assist you to receive the goods smoothly if there are anything we can do here.
