⛄ ❄ If your temps are colder than 40 degrees, adding a Heat Pack to your order is recommended.
cut/paste--> www.ebay.com/itm/355072792510 Please understand, only you can choose to add the Heat Pack to be enclosed with your tree order. We do not know the temperatures in your area and/or during transit, and we are not responsible for cold damage with/or without the heat pack . Our Shop Policy does not offer a tree replacement or refund, no exceptions.
➤➤ Shop Policy: The buyer understands and agrees to the Terms Of Service Agreement as follows when making this purchase. No warranty has been expressed, implied, and/or given with the purchase of this tree. Once we receive the buyer’s order, the tree order is processed within thirty minutes and we can not except cancelations. Fruit bearing trees are perishable, and because the tree is no longer in the seller's possession when the recipient receives the tree, it is the recipients responsibly to provide the tree with the proper care needed for the tree to survive from the day the tree is received. Importantly, the act of removing the protective wrapping from the root ball and potting/planting the tree, is viewed as a clear, convincing and substantial verification the recipient has deemed the tree to be healthy and worthy of potting/planting at the time the tree was received. Therefore, if the recipient takes the action to proceed with the potting/planting of the tree, the recipient of the tree, immediately and unequivocally assumes the responsibility for the life and health of the tree, and no refund or replacement of the tree is available. We use ups or usps as the carrier, and ship with a buyer protection insurance. If the buyer wants their tree shipped via any another carrier other than ups or usps, the buyer must give us (seller) written notice of their desired carrier at the time the order is placed. Buyer understands, and agrees, the shipping fee is determined by the (not the seller) buyer’s carrier, and the shipping fee is paid by the buyer. Therefore, by definition, the carrier is working for the buyer, and not the seller. Once the buyer's tree ordered is accepted by the buyer’s carrier, the plant order is in the carrier’s total care, and responsible for making a timely and safe delivery. If the tree is damaged or lost while in the possession of the buyer’s carrier, the recipient/buyer is eligible to file an "indemnity claim” (insurance claim) with the carrier. Seller will not file said claim on the buyer’s behalf. Seller is not liable and/or responsible for loss or damage done to the tree after the buyer’s carrier has taken possession of the tree. Ebay does not hold the seller responsible for damage done to the tree once the buyer’s carrier has take possession of the tree, and considers a buyer dispute ineligible for Ebay's case system. Lastly, in the event the tree delivery is refused by any person at the ship to address, the seller will not make any reimbursement to the buyer of any amount. Also, the buyer will be responsible for any return charges the carrier bills the seller for.
Posting the above Terms Of Service Agreement in its entirety, is our effort to clearly and accurately convey/described in advance, the Terms of Service Agreement both buyer and seller are agreeing to when the buyer places their order.