Thanks for your visting !

Any question, pls message us ! 

 

1. The page quotation cannot be used as the actual transaction price. Please confirm with customer service before placing an order;
2. To ensure smooth communication, we suggest that you first consider the type of product you need to customize, preferably with pictures or samples as a reference, in order to facilitate customer service to provide you with better service；
3. We also provide stock mascot clothing, but there are too many styles to list one by one. If you have any needs, you can also consult customer service.
4. If you have any other customized products (such as mascot costumes, anime costumes, air dancers, party supplies, furniture, etc.), please feel free to consult our customer service to meet your needs as much as possible.

=^_^= SHIPPING POLICY

1 The item will be sent out in 5 working days after payment is cleared .

2 This itme will be sent out by  EMS (Express mail Service)  to UK  5 to 15 business days to arrive !

Expedited shipping service is available  (3 to 5 days delivery ), extra cost can check on the listing or contact us !!

Other countries will be used EMS ( 5 to 15 business days ) or regular post ( 10 to 25 business days ) depending on the postal company offering.

3 We do not bear any other cost in your country, like import tax, VAT ，the Customs cost, and others not mentioned in your border.Please kindly note and understand !

4 Some countries shipping service is not as mentioned and listing shown, but we will use the  actual shipping channel and expense we can afford to fulfill the order.

5 All tracking number can be tracked on the order details or on 17track net

Once the items are shipped, please understand that we cannot control how the shipping carriers and the customs work, you may experience longer delivery if they cannot catch up the schedule SPECIALLY  IN THE HOTSEANS. What we can do is to open a case and urge them to follow up. Thank you for your understanding! 

=^_^= RUTRN POLICY

1 We accept returns in 14 days with the original arrival status( never used, accessories are completed inside).

2 Please check the package when arrival , but as late as in 24 Hours should contact us if the damages or partial loss occurred. 

3 Any returns should be sure the good packing also, any problem in the packing ,please let us know.

4 None quality problem returned in your account, please kindly note !

5 Any problem , please contact us in the first time ! we are always here to serve for you .

=^_^= PRIVACY POLICY

Your personal info is strictly kept and protected and ONLY USE FOR shipping ,Do not use for any other purpose or pass to anyone else.