This item has never been hooked up but has a small dent on back obtained from shipping. You won't be able to see the dent once mounted. We'll be sure and package well to ensure safe travels in the future. 

From the manufacturer 

Generous 10-Bar Design: The Rome towel warmer uses 10 brushed stainless steel bars to evenly distribute heat, warming up to 2 large towels or bathrobes
Hardwired: Wall-mounted with cord-free design, the Rome hangs beautifully in any bathroom and is hardwired for 120 volts
TempSmart Overheat Protection: This model comes with built-in TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 149°F (65°C)
Easy To Clean: This towel warmer is made with a durable, low-maintenance stainless steel construction

The Rome towel warmer from WarmlyYours has a boldly modern design with an emphasis on high performance. This wall-mounted model comes with 10 heated bars which help the Rome put out an impressive 426 BTUs per hour. The three-dimensional cross-lay of the round bars ensures the Rome will be able to warm or dry your towels and bathrobes. When installed, the hardwired electrical connection (120 VAC) of this model means there will be no visible wires or cords. The Rome comes with a brushed finish and a durable 304-stainless steel construction which help add to the modern, industrial-chic appearance of this model. This model comes with built-in TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 149°F (65°C).

Features:

Dimensions: 25.6” (650 mm) W x 31.5” (800 mm) H x 6” (152 mm) D
125 watts, heat output of 426 BTUs per hour
10 heated round bars
Brushed finish, 304-stainless steel construction
Hardwired connection (120 VAC) eliminates visible wires
Heat Up Time: 15 – 20 minutes to reach max surface temperature
Integrated power switch with indicator light
Safe: cULus Listed with built-in overheat protection
Warranty: 5 years 
Lifetime technical support from WarmlyYours

Electrical Amps 1.04 A
Connection Method Hardwired
Ingress Protection (IPxx) Rating IP55
Ohms 115.2 Ω
On/Off Switch Yes
Voltage 120 V
Watts 125 W
Warranty / Certifications
Approvals cULus listed

Performance
Average Surface Temperature 122°F / 50°C
BTU Per Hour 427
Heat-up Time 15-20 minutes
TempSmart Safety Limit 149°F - 167°F / 65°C - 75°C
Towel Capacity 1-2
Appearance
Bar Arrangement 2 groups of 5
Bar Shape Round
Finish Brushed Stainless Steel
Mounting Method Wall Mounted
Steel Type 304-stainless steel
Style Modern
Towel Bars 10-bars
Logistics
Country of Origin (COO) China
Package Contents Towel Warmer, installation manual and hardware kit
Product Dimensions
Depth 6″
Height 31.5″
Mounting Footprint 24 ½“ (622mm) W x 24 ¼“ (616mm) H
Width 25.6″