Items are vacuum sealed and shrink wrapped sealed to insured quality and integrity of our products
Non-returnable : due to food safety reasons :This item is non-returnable due to potential safety risk associated with this ingestible product type, but if the item arrives damaged or defective, you may request a refund or replacement.
Proof of Damaged: Items that are Damaged During Transit ( The product Itself not the container that it was Shipped in) are required to have proof of specific damage in the form of a picture of such item and when possible a picture of the shipping label. This is a requirement of the carrier (USPS ) in order to File A Claim for the damaged Item(s) . There Will be No Exceptions to this Rule.
Proof of Delivered: When an order shows that the item was delivered to the Address Where the order was placed ( Delivery Confirmation ) please inquire with your local Postman first and if you cannot find an answer from them, we will contact our local Postmaster since they have the Capability of Checking Deliveries by the Exact location this enable them to track packages to the exact location to prevent theft or other illegal activities in the Postal System.