1: Please write any special request (e.g. Colors or Size) in PayPal Note when you make payment, because most of orders will be processed instantly and dispatched in same day.

2: Please confirm your detailed shipping address is up-to-date and same in your eBay and PayPal account before you make payment. Please include daytime phone number in your eBay address; your local postman or customs will use this phone number to contact you!

3: Serious bidders only, please. Orders will be cancelled and an unpaid item dispute opened if payment is not received within 4 days.

(1) We will ship your item(s) within 7 working day.（The customization time takes approximately 5 days.）

(2) We send to USA ,15-25 working days.

(3) UK / Auatralia / Canada ,15-35 working days.

(4) Europe , 15-35 working days.

(5) Other Countries, 20-45 working days.

(6) We can also provide express post by EMS(4-15 days) or DHL(4-8 days). The cost is higher than standard postage, about $ 30 or higher. If you want post by EMS or DHL, please contact us.Very reasonalbe shipping fee will be charged

• Refund or replacement request is available only the requests within 2 week after parcel received & returning the item as the same condition as received.
   Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials. If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.

Your feedback is very important to us, please leave us a positive feedback with all 5-star for the Detailed Selling Rating when you received the item.

If there is some problem about the product, please take communication with us before leaving neutral/negative feedback or opening ebay/paypal case, we will do our best to resolve your problem.

We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately. Please allow 24 business hours for us to response.