Tried to test leappad and the battery was dead. I didnt have the original power cord  . So tried to find a extra power cord that was 5v and that would fit. None of the  cords would fit without having to either hold the cord in place or setting it down and not move it. Because if you dont hold it in place it would turn off. I never tried to set it down and let it charge because i was using my ipad power supply and didnt want to take a chance and ruin it. So im not sure if you need the leapfrog cord to make it fit snug or if there might be something wrong with the part that you put the cord into. As for everything else the volume works great the buttons all work the screen is in pretty good shape everything seems very good. There is a pad pen and a protective gel case. Hopefully that all makes sense. Feel free to ask any questions.