【About products】
HERMES Citadelle Card Case Verso Evercolor Leather D 
2019

【Size】
H4.1 W2.7 D0.3 inches

【Product Condition Rating】

N:: brand new

S:: Same quality as new

A: Excellent condition with no noticeable damage

B: Sense of use, but not bothersome

C: Normal, with scratches, stains, and other signs of use.

D: Used item, may have scratches, stains, or other damage.

E: Used item with use and damage.

W: Items that are junk and badly damaged

V: Items belonging to vintage or antique and may be damaged in some way

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Our store quality rank: AB
There are some fine scratches on the leather surface.
The leather is less used than normal.
There is a D engraving on the inside part.
A box is included.

All are shown in the images. 
Please be sure to check the details in the image.

[Precautions before purchase] 
Our shop sells Hermès specializing in vintage items. 
Therefore, we ask for your understanding in advance that deterioration over time such as slight stringiness and stains may occur. Since it is not new, there may be some odor left. Please purchase after understanding in advance.

[Note!]
Unfortunately, there is a Japanese seller on ebay who uses the same image as our store. 
These sellers do not have stock and steal our store's images without permission and sell them with abnormal profits. 
Except for some sincere Japanese sellers, 
Many Japanese sellers who handle Hermès scarves do not have stock and steal images 
from general Japanese sales sites without permission and sell them on ebay. 
Most of the sellers who don't have a sense of uniformity in the image fall under this category. 
Most of the time there are multiple sellers with the same image.
It can be determined that they are stealing images and selling other people's items without permission.
We recommend that you do not purchase from such infringing sellers.

【Shipping Policy】
As soon as possible after payment is confirmed.
We will ship from Japan with tracking number.
In order to avoid environmental impact, we ship using recycled materials.

【Shipping charges】
You may think it is a little expensive.
Currently, shipping costs are very high due to the corona.
Please understand.

【About customs duty】 
Customs duty may occur at the time of importation. It will be determined by the country to be buyer. 
It is not included in the product price. Please contact your country's customs office if you are concerned. 
VAT is different from duty. Buyers who live in the area will pay VAT through eBay. 
We always include the IOSS number when we ship. If there is a double bill, 
please review the contents carefully and understand that customs duties are separate.

【Refunds and Returns】
We accept returns if the item is significantly different from the condition described.
We will do our best to avoid such cases, but please contact us first.
We do not accept returns for reasons beyond the customer's control, such as the item is no longer needed.
Basically, returns are accepted for 30 days and are at the buyer's expense.
If there is a problem with the product, it will be at the seller's expense.

【What we want you to know about NATEMA JP】 
We keep our inventory well and properly 
stocked in our own warehouse, and we are waiting for your order. 
We can answer questions by holding the actual product in our hands 
and observing it. 
We have been selling our products for 10 years in Japan, 
where there are many of the most demanding (and nervous) buyers in the world. 
We have the ability to meet the expectations of the U.S. and other countries around the world. 
However, it is impossible to deliver next day. 
It will take a little time, but we will deliver from Japan with Japanese quality. Thanks for visiting.