We ship within 2 business days [excluding holidays and weekends] after the buyer's payment has been processed. Please note that you are receiving only what is pictured in the listing. Feel free to ask questions any time. All items are shipped from a smoke-free home. Shipping rates are calculated based on your address.

Please note there are additional taxes and duties charged by your country’s customs; these charges are not collected by us. Please be aware we are not responsible for lost or stolen packages, and it is the buyer's responsibility to follow up with their postal services to make a claim.

All items have a 30-day refund period. However, due to the cost of shipping, we do not offer returns, but we do offer refunds on a case-by-case basis.

We strive for 100% customer satisfaction. If you are satisfied with your purchase, please leave us positive feedback. If you have any issues, please contact us before leaving neutral or negative feedback, and we will do our best to resolve the problem.