Before purchasing this item, if you have any questions, please feel free to email us . After receiving this item, if you still have any questions, you can just contact me. I'm willing to help you. We do believe 'Communication leads to the way of success'. 

Since the transportion issue and make you didn't get your item, pls contact us request extend the delivery or send inquire to us and we will check with the logistic dept and give you a suitble answer.

If you think I have done a good job, we sincerely hope that you can leave us a positive comment and four 5-star Detailed Seller Ratings, which are of vital importance to the growth of our company.
Besides, PLEASE DO NOT leave us 1, 2, 3 or 4-star Detailed Seller Ratings when you received a defected good or meet some unhappy things during purchase because they can not solve any question for you and only make your mood worse and also make us frustrated and even sometimes we don't know what happend. 
Like what we said always, if you are not satisfied , pls tell us.  
  If you have any questions, please contact us! 

Thank you very much again.    We look forward to serving you again in near future!