(1) Q: Is this real 999 silver?
A: Yeah,The item is real 999 pure silver,it have stamp 足银,support test.
(2) Q: How long will it take to ship from China to my country?
A: We will ship it within 1-5 business days after you order, it usually takes 10-35 business days delivered
(3) Q: Do you accept return if I don'y like it?
A: We offer 30 days return guarantee,you can return it without any reason within 30 days after you receive it.
But All returned items MUST BE in their original condition, not worn or altered. (In order to save the postage for both us, so please double check our description about the detial and pictures before you place an order to ensure it is what you like )
(4) Q:Why does silver turn black or yellow?
A:During the transportation of package, silver contacts with oxygen and water in the air and oxidizes, so it turns yellow or black.