Free worldwide shipping

Our goal is to be able to offer you the best quality at affordable prices, as well as FREE standard shipping. While standard shipping is a little longer than express, it has a lower the carbon footprint.

When will my order be shipped?

All orders are processed and fulfilled within 1-5 working days. 

How long does shipping take?

Please note that these shipping times are just an estimate, in most cases customer will receive their orders before or after these timeframes.

Please track your order via the tracking information provided. All orders are dispatched from the warehouse located in China.

You will receive a shipping confirmation message with your tracking number. Please allow up to 7 business days for this tracking code to activate.

Please note: We cannot send to PO BOXES, please ensure a street address is supplied.

You can track your parcel by entering your tracking code into https://global.cainiao.com/

Order tracking - Marked as delivered but cannot locate parcel:

If your order has been marked as delivered but you cannot locate it please contact your local delivery service immediately. It is your responsibility to lodge a report with your local delivery service in this circumstance.

We do not process refunds for orders marked as delivered.

If your tracking is marked as a 'failed delivery attempt' it usually means they were unable to leave your parcel in a safe place, or were unable to deliver it. 

This usually means you are required to collect your parcel from your local delivery service in a timely manner.

If your order has been returned to sender we will re-send your order no more than once.

Order tracking - Awaiting collection:

If you have any questions or issues regarding this please contact your local delivery service immediately.

We do not process refunds for failure to collect your order.