About Us
energycell was created as a straightforward way for you to buy power tool batteries at competitive prices either over the internet or via telephone. All of our prices quoted on ebay are fully inclusive of VAT and delivery - there are no hidden extras.We produce batteries directly from our fully automated production workshop allowing you, the customer, to benefit from not only extremely competitive prices but also by having direct access to premium quality products.All batteries are FCC, ROHS, CE, PSE certified, tested by manufacturer to match OEM products.We are committed to providing comprehensive information and a top quality product range at a highly competitive price point.
We pride ourselves in supplying our quality products across a whole range of clients and applications. We work hard to supply an efficient service to all of our customers.We have experienced strong growth since its beginnings in 2013. This is all thanks to our valued customers who have decided to change the way they buy power tool batteries and benefit from a more competitive offering.
Your feedback is extremely important to us, so if you have any suggestions as to how we can improve any aspect of our battery service, please email us directly.
Payment
We accept several payment methods approved by ebay, such as PayPal, credit card, mastercard.
Items will be shipped within 24 hours of receiving payment.
We are obligated to charge state sales tax, in accordance to the specific states' tax rate. This information is available at checkout.
Shipping
FREE SHIPPING WITHIN THE UNITED STATES
energycell adheres to the terms and conditions of the United States Postal Service.We offer FREE Shipping on all orders in the United States!
Combined Shipping: In order to apply the combined shipping discount, please place the items into your eBay cart and go through the checkout process. The shipping discount will be applied automatically.Please ensure you provide us with the correct delivery address. Please note that we are not responsible for wrong or undeliverable address.Please ensure someone is available to sign the delivery to avoid delays.
The shipping method will be one of the following: FedEx, UPS, USPS Priority Mail or USPS First Class Mail.
The shipment usually takes 3-6 business days(Saturday and Sunday excluded).
We will contact you right away if there are any delays or order related issues.
If you would like to use a PO box at checkout, please also include a street address. If your street address does not get US mail, please include a PO box at checkout or contact us in advance.
Warranty
5 YEARS LIMITED WARRANTY*
If your order becomes defective due to faulty materials or workmanship within a period of 5 years from the date of purchase, we guarantee to do one of the following, though you may be required to pay shipping costs for return of the product to us and for shipment of the repaired/replaced product to you:
Replace Or Repair All Defective Parts, Or,
Repair A Defective Unit, Or,
Replace The Unit With A New Or Reconditioned Unit.
This Limited Warranty is subject to the following conditions:
The Item Has Not Been Misused, Abused, Neglected, Altered, Modified Or Repaired By Anyone Other.
Defect Or Damage To The Battery Has Not Resulted From Use Of Accessories Or Tools That Are Inappropriate For Normal Operation Of The Battery , Or That Are Not Designed For Use With Your Tool.
The Item Has Been Subjected To Fair Wear And Tear.
The Item Has Not Been Used For Trade Or Professional Purposes.
The Item Has Not Been Used For Rental Purposes.
The Item Has Not Sustained Damage Through Foreign Objects, Substances Or Accidents.
Your limited warranty does not cover:
Natural Wear And Tear Caused By Use In Accordance With Operating Instructions.
Unauthorized/Improper Maintenance/Handling Or Overload Is Excluded From This Warranty As Are Accessories Such As Adapter, Etc.
This limited warranty does not replace but is in addition to your statutory rights. This warranty does not apply to accessories supplied with the tool. This limited warranty applies only to the original purchaser and may not be transferred. All repairs and replacement will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.
Returns
60-Days Money Back Guarantee Warranty*
(Exchange or Refund) provides coverage for manufacturing defects and shipping damage only.
Photo Or Video Confirmation Is Required.(A Bird's Eye Photo, And A Close-Up Of The Problem)
What is not covered by Warranty?
- Normal Wear And Tear
- Misuse, Lack Of Care, Mishandling, Accidental Abuse
- Abnormal Use Of Product
- Damage Caused By Improper Or Unauthorized Repair Or Maintenance
- Product That Has Been Modified Or Altered
Most defective orders are replaced free of charge or issue refund only after evidence confirmation is provided.
(This policy will not cover items that had been purchased from a different seller. Please contact the seller directly.)
Please leave your ebayID or order transaction number in the email, otherwise we cannot find your order information.
