Thank you for shopping at Taiyo Store!

Please ask any additional questions regarding our products condition BEFORE purchase! 


Important Notice

We have provided detailed photos to showcase the condition of the items as thoroughly as possible.

Please make sure to carefully review the photos before considering a purchase.

payment information

- Payment must be received within 3 working days after the final invoice is issued.

- If the invoice is not paid within the time specified, your order will be cancelled.

- Your order cannot be adjusted after making payment. Any additional items purchased after the payment will be considered as separate order.

 

If you have any inquiries with your order, please let us know before making payment.


Shipping

We ship orders by FedExIP with a tracking number. We usually ship the order within 4 working days after the payment is received.

Handling Time: 4 business days

Your item will be shipped from Japan on weekdays.

We aim to ship within 4 business days after receiving cleared payment.

Please note that business days do not include Saturdays, Sundays, and national holidays in Japan.

Thank you for your understanding.


International customers-please note

eBay adds VAT on top of the invoice on behalf of your local authority when you check out. Import duties, taxes and charges are not included in the item price or shipping charges.

These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by eBay, the transport company or when you receive the item.

We do not declare the value lower than the item's price nor mark the parcel as "gift". Buyers have responsibilities for all duties, taxes and shipping costs to/from Japan if the package is refused to receive on the delivery or the package is sent back to us due to the customs clearance being incomplete.


Dear Customers,

Please know that we offer hassle-free returns on all our products that are returned in the exact condition they were sent. 

We are sorry, but we cannot accept returns on Factory Sealed that have been opened.

PLEASE SEND US A MESSAGE IF YOU HAVE ANY QUESTIONS, ISSUES, CONCERNS, OR DISSATISFACTION WITH YOUR PURCHASE! PLEASE DO NOT OPEN A RETURN OR AN EBAY CASE WITHOUT CONTACTING US FIRST.

We strive to maintain a high level of professionalism and fairness in all our interactions with customers. If any issues arise, we are committed to working closely with our customers to find a satisfactory resolution.