Please Contact us immediately for any doubts, we will solve all your problems.

1. If you are planning to give us a neutral/negative feedback because of your bad buying experience, please contact us to clear up your discontent and resolve the problem.

2. All the message will be replied immediately during our working hours.But please noted that we have JET LAG.

Before buying, Please make sure your PayPal and eBay address is correct. If not, please correct it before payment.if you want me send the item to another address,please send me a message.

1.Our warehouses are located in California, item will be shipped from our local warehouses.

2. All orders will be shipped within 1 business day.

3.Shipping carriers will be different depends on special needs,if you have special request,please contact us Before Shipping.

4. Import duties,taxes and charges are not included in the item price or shipping charges.

5.Tracking numbers will be updated on eBay as soon as they are created and processed.

6.Local shipping: 3-9 Workdays;International shipping:11-35 Workdays.

7. If you don't receive package over 30 business workdays, please notify us.

Please contact us before return your item, we will send you correct return address.

1.All returns must be packed securely for shipping and the tracking number must be provided via your eBay return request or message.

2.Any lost or damage during shipping back are covered by buyer.

1.Beijing Time: Monday - Saturday 9:00 am~ 5:00 pm.

2.Please feel free to contact us by performance_cooling message if you have any questions, our customer service will reply within one business day.