Personalised Name Shoe Bag Football Boot Gym School PE Customised Kids Children Choose Your Colour & Name - Great Gift Idea!

Payment Information

Accepted Payment Methods: Credit/Debit Cards, MasterCard, Visa, Google Pay, American Express

Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email containing details of your purchase.

Shipping Information

We post to the UK and throughout the world using a Royal Mail Tracked Service. All items are shipped the same working day if payment is completed before 10am.All payments completed after 10am are posted the next working day. We also offer a Next Day Service to all our UK Customers (Payment must be cleared by 11am to ensure Next Day delivery)

Orders are processed within 24 hours.

As soon as your package is dispatched, you will receive a shipping confirmation email containing your tracking number. With the provided tracking number, you can conveniently monitor the progress of your shipment on the courier's website or through our order tracking portal.Tracking information allows you to stay informed about the whereabouts of your package and estimated delivery date.

If you miss a delivery you will be left a calling card with instructions of how to collect your order or rearrange delivery. The card will prompt you to re-arrange delivery via phone or online or to collect your parcel from your local depot within 48 hours. Royal Mail holds parcels for 2 – 3 weeks for re-arrangement or collection. If it is not collected within 3 weeks, Then Royal Mail sends it back to us. In the meantime, if we receive no correspondence from you, we issue a refund into your account.

Returns Information

We accept returns for items that are unused, unworn, and in their original condition. Returns must be initiated within 30 days of receiving your order. Please contact us via eBay messaging service or initiate a return case via eBay.

Before returning an item, please ensure it meets the eligibility criteria mentioned above.

Pack the item securely in its original packaging, including all accessories, tags, and documentation.

Ship the package back to us using a reliable shipping method. We recommend using a traceable service to ensure the safe return of the item.

Once we receive the returned item, we will inspect it to verify its condition.

If the return is approved, we will process the refund back to the original payment method used during checkout. Please note that it may take several business days for the refund to reflect in your account, depending on your bank or credit card provider.

We offer direct exchanges. If you wish to exchange an item for a different size, colour, or style, please initiate a return as per the instructions above.

In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.