Medicube AGE-R Ultra Tune 40.68 Anti-Ageing Lifting Collagen Generation Device





FAQ

Q. Can I use it every day?

A. You can use it every day. We

recommend using it 1-3 times a day for 5-10 minutes, but as skin conditions vary from person to person, please adjust the cycle and time of use according to your skin type.

Q. Do I need to use it with the dedicated gel?

A. 40.68MHz uses the principle of rotating water molecules and can be used without a separate dedicated gel. Be sure to use it after the basic care has been completely absorbed.

Q. I don’t feel any heat while using it, or it only feels mild.

A. First, check whether all six high-frequency tips are in contact. For safe use, maximum energy is delivered only when all six tips are in contact.

Second, when moving at very slow speeds or stopping

Even briefly in one area, it automatically adjusts energy output for safe use. Be sure to use it while moving slowly and continuously without stopping.

Q. There are times when the LED light does not blink during use.

A. When all six high-frequency tips do not touch the skin, the LED light does not blink and the care time does not count. Be sure to use the six high-frequency tips in full contact with the skin.

Q. There are times when the LED light does not blink during use.

A. When all six high-frequency tips do not

touch the skin, the LED light does not blink and the care time does not count. Be sure to use the six high-

frequency tips in full contact with the skin.

Q. A hot sensation remains after use. Are you okay?

A. High-frequency care uses the principle of producing

collagen by generating body heat in the dermal layer of the skin. Any

heat remaining after use is temporary, so use it with confidence.

Q. Can I use it around the eyes?

A. Can be used around the eyes. Step 1 is recommended when using on areas with thin skin,

such as around the eyes, nose, or mouth.

Q. My skin gets red after using it. Do I need to take soothing care?

A. High-frequency care uses the principle of generating body heat, so there may be a feeling of heat and redness after use, but this is a temporary phenomenon and will naturally disappear after a certain period of time.However, if your skin is sensitive or you experience excessive heat or redness, be sure to use it at a low level and we recommend using a soothing pack with less irritation after use.

Q. When using it around the eyes, my eyes are too bright even when I close my eyes. The LED seems to be strong. Is this okay?

A. When used close to the eyes, there may be glare even when the eyes are closed, but it has no effect on the eyes, so Please use it with confidence. However, please be careful not to stare at the LED light in the center of the head for a long time, and if glare is severe, turn off the LED in the app when using it around the eyes. The LED ON/OFF function is a function exclusive to the AGER app and can be used by downloading the dedicated app for free and connecting via Bluetooth.

Q. How do I change the LED color?

A. LED color change is a function exclusive to the AGERapp. You can change the LED by downloading


the dedicated app for free and then connecting via Bluetooth.




If you want to buy in Bulk, please kindly contact us via mail:

Contact Us:- Exclusive: We offer renewed or new packaging products for product renewals or package changes.- Quality Assurance: Each order is meticulously prepared for shipment, ensuring 100% genuine products sourced from the Republic of Korea.- Confidence in Quality: Our products undergo thorough packing under CCTV surveillance, ensuring top-notch quality.- Easy Communication: Reach out to us anytime via eBay messages for questions, comments, or product requests.- Bulk Purchase: Contact us for wholesale pricing on bulk purchases.- Prompt Response: Expect a response within 24 hours, and we'll do our best to assist you.- Customer Satisfaction: Your satisfaction is our priority; feel free to contact us with any questions or concerns.Custom

Tax





Please be aware that eBay requires customers to handle any VAT, duty, or custom taxes not covered in the product or shipping fees. To avoid unexpected charges, we recommend reviewing your local customs policy before purchasing. If your package is declined or returned due to customs taxes or duty, you will be responsible for the shipping cost and a 10% restocking fee (based on the total price). Should your package be held at local customs, it is your responsibility to promptly contact your local customs office and FedEx/DHL & Post Office. If you need documents to clear customs, please message us on eBay, and we will provide them after verification with our courier.



Shipping



Please

be informed that all items will be dispatched from South Korea after

undergoing a thorough double-checking process. To uphold the quality

of our service and products, we meticulously pack and inspect all

items under CCTV surveillance. Additionally, we retain the records

until the successful delivery has been confirmed. Shipping options

and associated costs can be found in the shipping and payments

table.. It's imperative to furnish us with your complete and accurate

shipping address at the time of purchase, as address changes

post-purchase are not feasible. We commit to providing a tracking

number within 2-3 days of shipment (excluding weekends and public

holidays) for all shipping methods:


Economy

shipping: Tracking number provided. Estimated delivery time is

approximately 30-45days.



Standard

shipping: Tracking number provided. Estimated delivery time is

approximately 20-35

days.


Expedited

shipping (EMS/DHL/FedEx): Tracking number provided. (7-14days)








This

option ensures faster delivery.* Please note that if you opt for

Economy shipping, delivery times may vary, typically ranging from one

to a couple of months depending on your location.








Return

Policy




We want to ensure your complete satisfaction with your purchase. If for any reason you need to return an item, you have a 14-day window from the day of receipt to do so. However, before initiating a return, please reach out to us immediately so we can assist you with the necessary arrangements.

To process your return smoothly, please ensure the following conditions are met:

Refunds will be issued according to the following conditions:

Please note the following regarding returns:

Once we receive the returned product, we will promptly issue a refund. If you have any questions or concerns, please don't hesitate to contact us.