Both sides work great but the DVD door itself stays open, it's not preventing the DVD from playing

The Samsung DVD-V9800 is a DVD player and VCR combo unit that can play various media formats such as DVD-R, CD, DivX, and VHS. It has a maximum resolution of 720p (HD) and an aspect ratio of 16:9. The unit has connectivity options such as HDMI, digital audio optical TOSLINK, composite video RCA, and stereo audio L/R RCA. It comes with an OEM remote, HDMI, AV cables and a new blank VHS tape.