Welcome to aksa_jewels
WE OFFER CUSTOMIZATION
We provide customization services to add a personal touch to your jewelry. Contact us to create a unique piece tailored just for you. You can personalize the following aspects:
1. Ring resizing
2. Redesign
3. Metal change (925 Sterling Silver / 10k Gold / 14k Gold / 18k Gold)
4. Metal color change (White / Rose / Yellow)
5. Color stones (Red / Green / Yellow / Blue / Black)
6. Engraving (Number of characters subject to size and space in the jewelry).
PAYMENT POLICY
1. We exclusively accept payments through Payoneer.
2. Payment must be made within 3 days of purchase.
SHIPPING POLICY
1. We offer worldwide shipping.
2. The handling time is 10 business days after receiving clear payment and confirmation of ring size. (Business days exclude Saturdays, Sundays, and Public Holidays).
3. Delivery time ranges from 5-10 working days (may be longer during peak seasons).
4. Please provide a complete address and contact number for smooth shipping.
EXPEDITED SHIPPING
Upon request, expedited shipping with online tracking and delivery confirmation can be arranged within 3-5 working days.
RETURN POLICY
1. Returns are accepted only in case of manufacturing defects or damage during transit.
2. The refund amount depends on the purchased product's price.
3. Kindly contact us before returning any item.
4. We are not responsible for returns due to incomplete or incorrect addresses.
5. If a buyer wishes to return an item for personal reasons (without valid damage or defect), the return shipping charges will be the buyer's responsibility.
BUYER'S FEEDBACK
1. Your feedback is highly valued.
2. Please rate us with 5 stars if you are satisfied with our product and service.
3. For any product or service-related queries, expect a response within 12-48 hours.
4. Contact us before leaving negative or neutral feedback for a 100% satisfactory solution.
CONTACT US
Feel Free to contact us for any queries about the product through " Ask Seller a Question "
THANK YOU
Hope To Deal With You Again.