This item is in new-unused condition. The packaging may show signs of wear/distress or may be “open box” but the item is new never used previously.

If we make a mistake, please let us know prior to leaving negative feedback and we will do anything possible to correct the issue. We are a family run business and process lots of items, things may occasionally be missed along the way as we are human. We will always do our best to right any concerns or issues with our customers!