Costs
UK: See costs stated in listing (standard mainland delivery approx 3-5 days, delivery will take longer for UK Islands and Highlands in accordance with standard courier delivery times)
Europe (including Channel Islands): Please contact us for a quotation before proceeding with the order.
Overseas: Please contact us for a quotation before proceeding with the order.
PO Box
Unfortunately we cannot deliver to P.O. Boxes.
Overseas Local Tax / Duties
If your order is being shipped outside of the UK it may be liable to local taxes or duties. Any such charges are your responsibility.
Insurance
Full insurance is included in the postage and packing charge. Unfortunately we are unable to insure against damage to glass items in transit.
Services & Timescale
All orders are dispatched either the same day or next working day (Monday - Friday, excluding Bank Holidays).
Should there be any delay in dispatch of your order we will contact you by email.
We use a number of different couriers to deliver your order, these include Royal Mail and Hermes. If you have any special delivery requirements, please enter these at checkout. We will let the courier know your request but cannot guarantee they will carry it out.
Although, we cannot guarantee your order will arrive within the delivery estimate given, we choose our couriers based on reliability and price. We do not make any profit on the postage and packaging price that we charge to you and are always looking for ways to decrease the amount that you pay for delivery, without compromising on the delivery service. In the event that your order does not arrive in the estimated time, please contact us so we can investigate further.