Shipping Policies • We take great care
packaging every item to ensure safe quality shipping. • We ship
UPS/USPS/FedEx/DHL depending on your location and at our discretion. • Most
shipments are sent out within 1 business day after payment is confirmed or
cleared, unless stated otherwise in the listing. • Please make sure to
provide the correct shipping address when placing your order, orders can only
be shipped out to the confirmed shipping address provided by eBay. •
Packages are not shipped on Saturday or Sunday. Transit time varies and vary
by carrier, we cannot control delays caused by carriers. • Shipping time
provided by eBay is an estimation and is not guaranteed. Also subject to
change especially during peak periods. • Buyers are responsible for complying with all import and export obligations and for payment of all applicable duties and custom fees. • Orders shipping to Hawaii, Puerto
Rico, Guam or Alaska may not select the Free Shipping option for this item, if
free shipping is selected for one of these destinations we reserve the right
to cancel your order.
Return Policies Items must be
returned in the original manufacturer's packaging. We strongly recommend you
keep your packaging for at least the first 90 days after purchase.
• We
offer a 30 day return policy on all items. (unless stated otherwise in the
listing). • Video games must be returned unopened.
If the item is defective, it can be returned within 15 days with a receipt and
the original packaging. Defective items may only be exchanged for the same
title. • All returns must be in original condition and must include the
original packaging and content in tact. • Returns must be packed in proper
packaging to avoid damage to the item or it original packaging. • For any
return request please contact us to receive a RMA number and return
instructions. • 10% restocking fee may apply. • Please allow 3-5
business days after we receive your package to process your return. • Any
returns that violate this return policy will not be accepted and will be sent
back at customers expense.
The following electronics items must be
returned within 15 days of receipt: Computers, Computer hardware, Printers
(including 3D printers), 3D printing supplies and products, Camcorders,
Digital cameras, GPS units, Digital music players, Tablets, E-readers,
Portable video players, Drones, Video Game Consoles, Video Games
Contact
US • We take joy in helping you get the gear you want at at the
price you need! • Please don't hesitate to contact us with any questions or
concerns. • You
can contact via ebay message using the "ask a question" link below. (Please
allow 1-3 business days to receive a response, response time may change during
peak periods.) or you can call Altatac Customer Service at (323)-402-6554
Monday-Friday 9am-5:00pm PST excluding holidays
Please note
that most of the product images and description are provided to us by the
manufacturer and sometimes do not represent the exact color, size, style or of
the actual item. |