Why buy from Zaustworx?

We manufacture all our own exhausts in the UK .

We dont use infrerior chinese 201 grade stainless steel , only UK sourced quality 304 or 316 grade .

We have an excellent reputation and a true commitment to providing an all round reliable and honest service. 

Payment Terms

We accept Paypal and cash on collection from our UK premises by appointment ..

Payment is expected immediately after the product is bought so please contact us if there will be a delay.  

We adhere to all Ebay Policies regarding non payment from Ebay bidders.

Shipping and Delivery Information

All products listed are in stock and available for immediate shipment from our UK premises unless otherwise stated in the description above.

Goods are made ready for despatch within 24 hours of receipt of payment Monday to Friday except holidays.

UK Deliveries are made  by courier or for smaller parcels , Royal Mail . We reserve the right to decide which delivery company to use depending on the weight and dimensions of the product bought.

UK Deliveries can take up to 7 days if the delivery company is experiencing problems. We have no control over this, but please contact us immediately if goods have not arrived within 48 hours so that we can investigate any longer than usual delays.

European Deliveries are also made by courier depending on the best rate offered at the time of purchase based on destination, weight and dimensions of the parcel. For all European sales, please contact us for a carriage price before placing a bid.

We may be able to combine shipping costs so please email us with details of the products you wish to combine. Courier prices stated are normally for weights up to 20kg .

Please ensure that someone is present to take receipt of the goods at the address given. If no one is present for receipt we may be forced to pay a redelivery fee by the courier service which in turn we have to pass on to you. 

Refund Policy

If your item is delivered faulty or damaged, you can expect a full refund or replacement providing you send the item back within 10 days of purchase.  Please contact us first and explain the problem in detail as we may be able to provide solutions over the phone without further issue.

Feedback

Our continued success relies on your positive feedback. If you’ve had  a good overall buying experience please leave Positive Feedback and 5 star ratings. We will always reciprocate by leaving good buyer feedback.

We read all comments  and use your views and feedback on the product and our service as a vital method of continuous improvement.

Please don’t leave neutral or negative feedback without first giving us the chance to rectify any problems you’ve experienced.

Communication and Contact

We will reply to all messages as soon as possible and no later than 24 hours during normal business hours.