Shipping -
It takes one business day to process the order. We deliver the order to AU in 14-20 working days.
Payment -
Payment is due within the next 5 days after the auction ends or the item is purchased. If payment is not made at the end of the 5th day, an unpaid item dispute will be opened by eBay automatically.
My Policy -
All products that we ship are inspected to be in good working order before shipment unless otherwise listed in the auction as damaged, "as is", etc. Returns will only be accepted with a “RAN“(Return Authorization Number) pending investigation of the problem and personal circumstances.
All returns must be received within 7 days of receiving the RAN # and mailed with delivery confirmation. A 10% Re-stocking fee applies to all returned items- unless the reason for return was our mistake. Refund will be based on item purchase price and not shipping charges. Shipping charges are non-refundable.
Contact Us -
Use the contact seller link through eBay messaging, all messages will be replied within a few hours, except for Sundays, all questions received on Sunday will be answered on Monday.
IF YOU RECEIVE ANY WRONG OR DAMAGED PRODUCT, OR IF YOU ARE NOT HAPPY WITH ANY OF OUR SERVICE.
PLEASE DO NOT LEAVE NEGATIVE OR NEUTRAL FEEDBACK . PLEASE ALLOW US TO RESOLVE THE ISSUE FIRST. WE CAN ASSURE YOU THAT WE WILL RESOLVE ALL THE ISSUE RIGHT AWAY.
Have a Nice Day