About Us
Rockem Music Ltd is a family run shop established in 2003 and one of the country's leading percussion and guitar specialists. We have a store based in Rotherham, South Yorkshire. For all your drum, percussion, guitar, amplification and musical instrument needs, see our feedback. Superb service and great prices guaranteed. Whether it is on Ebay, online or at our Rotherham shop - come and see what's in stock!
Payment
Payment should be made using the Ebay managed payments checkout.
Shipping
The Ebay advert will state shipping time and method. We use Royal Mail for our smaller items and DPD on a tracked service for the heavier and more valuable items. We have fast despatch times.
Terms
Damaged / delivery errors must be reported to Rockem Music within 48 hours of receipt of goods. Rockem Music accepts no responsibility for claims made after 48 hours.
If goods are found to be either faulty or not what you ordered please contact us with a full description of the incorrect goods or the fault. Please then open a return on the item to receive a full refund. Your postage costs will be refunded in full in these circumstances.
Warranty
All new goods come with 12 months warranty unless stated otherwise.
Returns
Items can be returned and refunded (in original condition and packaging) within the time constraints as per the listing information, buyer pays all postage costs for cancelled orders. Please open up a return on Ebay first.