We hope you have a happy shopping experience in our eBay store.

SHIPPING INFORMATION

1. We only ship to the confirmed address provided by eBay, Please make sure your 

eBay address is correct. Please message us if your address is not correct in your eBay 

shipment detail.

2. We usually dispatch item within 1 working days after your payment has been cleared.

3. We use Royal Mail 1st class service to delivery all our orders. The delivery usually takes 

2-3 working days. It is highly depended on the efficiency of the shipping carrier Royal Mail. 

If you does not received your item on time, please contact us as soon as you can, we will 

try our best to help you :)

4. We are not responsible for return item due to wrong address, we reserve the right to 

charge the postage fee to redelivery the item.

5. Please contact us if you need the item urgently, we also can provide Royal Mail special 

delivery service with extra charge.

6. International Buyers : we using eBay global shipping programme to send our item to 

outside UK, we will send our item to eBay and eBay global centre will dispatch them to 

our international buyers.

RETURNS

1.We offer 30 days return policy to our customer, buyer can return the item within 30 

days upon receiving if you are not satisfied with it.

2.If your item has been damaged in transit or become faulty in warranty period, or not 

as described item, please contact us freely , we will solve the problem for you , send you 

a replacement, partial refund or full refund on our cost.

3. Buyer needs to return the item in its original package and condition and must be unused, 

please feel free to contact us before you return it.

CONTACT US/FEEDBACK

1. You can leave us a eBay message is you have any questions about the wall sticker you would 

like to purchase or any personalize design you would like to have.

2. We will reply your message within 24hours.

3. If you have any problem with the item you have purchased, please contact us firstly before 

leaving Neutral or Negative feedback, we can resolve the problem for you , because we do 

want all our buyers become repeat customer.

4. We can solve the problem for you right away after receiving your message without eBay 

step in.

5. Your positive feedbacks and 5 star ratings on every criterion will be very appreciated.

We hope you have a happy shopping experience in our eBay store :)