For Apple iPhone 5/5S Black White Polka Dots Hard Plastic Case Cover

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Bid with confidence as I strive to deliver 5-star customer service feedback!

All items ship via USPS or FedEx Ground with an online tracking number for your convenience. 

Customer Service:

• Your purchase is 100% guaranteed!
• If you are not satisfied with your purchase for any reason, please contact us through eBay.
• BEFORE leaving negative feedback, please contact us! We will be more than happy to immediately assist you and make things right! 
• At Accessory Specialist, our customers are the #1 priority, and we make every effort to ensure your shopping experience is a great one!
• Products offered by the Accessory Specialist are new and in-box in most cases. Open box or used items are also offered for sale, and are clearly identified in the product listings.
• The buyer is responsible for all listing fees and charges for cancellations due to: 
• Ineligibility for PayPal's Seller Protection. 
• Failure to provide payment with a confirmed address. 
• Placing a bid on our auctions indicates you have read and agreed to all terms and conditions including all disclaimers and return policy. 

We leave feedback for ALL transactions!

Payment:

• Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.
• We only accept payment via US PayPal accounts. PayPal allows you to pay using a major credit card or direct transfer from your bank accounts.
• We reserve the right to cancel the transaction and relist the item if payment is not received within this time frame. 
• We do not accept payments with unconfirmed addresses. 
• Failure to send payment with a confirmed address within seven (7) days of the purchase date will result in a Non-Pay Bidder alert filed with eBay to cover the closing fees of the auction. 
• Payment in the acceptable manner is the responsibility of the buyer

Shipping & Handling:

• We ship to all U.S. states via: 
• FedEx Ground or
• USPS (United States Postal Service) 
• Shipment cost to Hawaii, Alaska, Puerto Rico, Guam, or Saipan may be higher. Please contact us for shipping quotes prior to ordering. 
• Will combine auctions or purchases to reduce shipping charges.
• The buyer is responsible for all shipping costs unless otherwise specified. Shipping costs will be added to the invoice during check out. 
• Please allow 1 business day after payment is received for the order to be processed then shipped.
• We only ship to the confirmed address in the buyer's PayPal account. The buyer's PayPal account must meet the Seller Protection Policy. 
• All prices for the items and shipping costs are listed as is and non-negotiable. 
• All auctions must be shipped, no pick-ups unless otherwise specified in the listing.
• We do ship internationally through the Global Shipping Program.
• Orders are not processed for shipment on weekends or holidays.

Returns for Refund:

We hope that you will enjoy your purchase, but if not, you can return it within 14 days of the shipment date for refund on all products with the following exceptions:

• Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received. 
• Any product that exhibits physical damage either to the merchandise itself or to the original packing materials and accessories within the product packaging. 
• Any product that is no longer in brand new and unopened condition. Unless product was clearly identified in the original product listing as such.
• Clothing must be returned unworn and tags must be attached, unless clearly stated otherwise in the product listing.
• Any product not purchased from us. 

Please verify that your product is eligible for return before requesting an RMA number. 

We must receive the returned merchandise within 14 days from your purchase date. 

Refunds:
Refunds are applied to the payment method used at the time of purchase 5-10 days after receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping charge.

Exchanges:
If you purchased a product from Accessory Specialist that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase.

Defective Item:
An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund.

Damaged Items:
All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise without proof of the damage (photo?s) as a claim will have to be processed with either USPS or FedEx.

Return Shipping:
Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.

If an item you received is defective, we will certainly replace the item with a new one or issue a refund. However, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost and use every good measure to ensure that the replacement order or refund is processed quickly.

Replacement:
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. 

To receive a replacement more quickly, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process.

Returning Items:
Please contact us through eBay. We will provide you return shipping instructions, along with your RA number. 

The RA number or any other inscriptions must not be written or printed on the product box or packaging. 

· Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received. 

· Any product that exhibits physical damage either to the merchandise itself or to the original packing materials and accessories within the product packaging. 

· Any product that is no longer in brand new and unopened condition. Unless product was clearly identified in the original product listing as such.

· Clothing must be returned unworn and tags must be attached, unless clearly stated otherwise in the product listing.

· We will not process the return if any of the above conditions are not followed.