It is an used item without retail packing in great working condition. Battery hold good charge. USB charging cable included. (5220 and 5200 are exactly the same headset.) You may see "Poly" logo on the headset. Plantronics and Polycom were together as Poly, branded Poly to reflect its dual Plantronics and Polycom heritage.
***** To set the 5220 in pairing mode, press and hold the call button which is a black button on the back of the microphone boom. Press and hold it for 6-8 seconds until the indicator light flashes red and blue repeatedly *****
