Please, if there are any problems, contact us first via e-mail giving full details and we will do our utmost to rectify.
Once a bid has been placed, it is a legally binding contract of purchase
Payment must be received within 4 working days of purchase, however if this is not possible, please let us know to discuss solutions.
If payment is not received within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and 10 days later a final fee credit lodged
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Goods will be despatched within 48 hrs of cleared fund, subject to the conditions listed in the payment section above.
You will be notified on the day that your goods have been despatched via e-mail.
7 days after we have despatched your order, if we have not been notified by you of any problem, or received feedback, we will send a feedback reminder.
All goods are sent via Hermes tracked.
We accept no responsibility for goods delayed due to the services of our courier.
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