1. We accept PayPal only.
2. Please checkout only after all your auctions have ended. Payment must be received 7 days after the auction ended. Unpaid dispute will be filed to eBay for the non payable bidders.
3. We cannot accept any other form of payment, however some customers do happen to have problems with paypal if their account is being verified or disabled. If this is the case we can take a postal order or we can hold the goods for you until your problem is resolved.
1. Items are generally shipped out with 1 business day after your payment has been cleared(Sat. & Sun. & Public holiday excluded.)
2. If you do not receive the confirmation email please contact us for your tracking number via eBay’s messaging system.
3. All items get shipped out with a tracking number regardless of how much you spend.
4. We are not responsible for undelivered address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
5. If you don't receive your item within the delivery period, please contact your local post office with our provided tracking number. Sometimes, the parcel is at the post office waiting for the addressee to pick up without the notice left, and it will be returned to us if it's unclaimed.
2. If you do not receive the confirmation email please contact us for your tracking number via eBay’s messaging system.
3. All items get shipped out with a tracking number regardless of how much you spend.
4. We are not responsible for undelivered address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
5. If you don't receive your item within the delivery period, please contact your local post office with our provided tracking number. Sometimes, the parcel is at the post office waiting for the addressee to pick up without the notice left, and it will be returned to us if it's unclaimed.
we believe the good communication will resolve everything.
If there's any problem, please do not hesitate to contact us via ebay message. We will reply you within 1 business day (excluding weekends and public holidays).
If you don't get response within 1-2 business days, please check your eBay message in case your email provider has an overaggressive spam filter blocking emails.
Our Customer Service Hours Are:
Monday - Friday : 8:00AM--4:00PM BST
Our office is closed on Sunday and public holidays
We apologize for the late reply during the holidays! Thank you for your understanding!
If there's any problem, please do not hesitate to contact us via ebay message. We will reply you within 1 business day (excluding weekends and public holidays).
If you don't get response within 1-2 business days, please check your eBay message in case your email provider has an overaggressive spam filter blocking emails.
Our Customer Service Hours Are:
Monday - Friday : 8:00AM--4:00PM BST
Our office is closed on Sunday and public holidays
We apologize for the late reply during the holidays! Thank you for your understanding!
we believe the good communication will resolve everything.
If there's any problem, please do not hesitate to contact us via ebay message. We will reply you within 1 business day (excluding weekends and public holidays).
If you don't get response within 1-2 business days, please check your eBay message in case your email provider has an overaggressive spam filter blocking emails.
Our Customer Service Hours Are:
Monday - Friday : 8:00AM--4:00PM BST
Our office is closed on Sunday and public holidays
We apologize for the late reply during the holidays! Thank you for your understanding!
If there's any problem, please do not hesitate to contact us via ebay message. We will reply you within 1 business day (excluding weekends and public holidays).
If you don't get response within 1-2 business days, please check your eBay message in case your email provider has an overaggressive spam filter blocking emails.
Our Customer Service Hours Are:
Monday - Friday : 8:00AM--4:00PM BST
Our office is closed on Sunday and public holidays
We apologize for the late reply during the holidays! Thank you for your understanding!
1.As a responsible seller, we will try our best to solve every problem. If you have any problem before or after your purchase, please contact us directly via eBay message and we are pleased to show our excellent customer service.
2.Please do not directly start a case, dispute or return, or leave us negative or neutral feedback. Please contact us via eBay message first so we can do our best to resolve any problem you met ASAP. Our aim is 100% customer satisfaction. Thank you!
