Facts about Tungsten Carbide
**All our Tungsten Carbide products are Cobalt Free and made with nickel-binder alloy.** |
We always recommend visiting your local jewelers to be sized for comfort fit. |
Payment
We accept payment via PayPal and all major credit cards. You may pay PayPal by Visa, MasterCard, American Express or Discover. |
Most Items purchased on a business day before 1pm PST are shipped the same day. All purchases are shipped within 24 hours or next business day via United States Postal Service. Items will be shipped to the buyer's address on the ebay checkout. Please make sure your address is up to date before purchasing any items. International Shipments are shipped within 24 hours of payment and take approximately 9-15 business days to arrive. This does NOT include any delays caused by foreign customs or delivery couriers. Please be patient as we cannot control these factors after the item is shipped. Also be sure both PayPal and eBay addresses are current before purchasing and include your phone number as this is necessary for international shipments. |
Shipping:
Tax and Duty
Packages shipped to California are required by law to add 8.75% sales tax. |
Import duties, taxes, and charges (typically collected upon delivery or pickup) are the buyer's responsibility and are not included in the item price or shipping charges. Please check with your country's customs office prior to bidding/buying to determine what these additional costs will be. |
Return Policies
Returns & Exchanges:Are accepted within 30 days of purchase. Returns must be received in new unused condition with original packaging and all accessories to qualify for a refund. Refund does not include original shipping cost (our cost to ship). Buyer is responsible for all return shipping costs unless we are at fault. Items found to be D.O.A. or defective can be exchanged for a new replacement. Please contact us for return/exchange instructions before sending any item. Size Exchanges (Domestic):During the first 30 days after purchase, first ring size exchange is free [one per buyers household] and each additional size exchange during the 30 days will cost $3.00 to cover shipping and delivery confirmation. The $3.00 fee must be paid in advance beginning with the second exchange. After the 30 day grace period the terms of the lifetime warranty will be in effect. Please note tungsten jewelry cannot be resized and must be replaced with a new ring. Please contact us prior to any exchange, otherwise your exchange will not be processed. |
IMPORTANT: For US residents - Please note any ring shipped in a letter envelope with 1 stamp is NOT sufficient to cover the cost of postage. **To sufficiently cover postage in a letter envelope, 4 stamps are necessary as USPS classifies these under the parcel rate due to the thickness of the ring. Insufficient postage may cause further delays and can result in your package being returned. Purchasing Delivery Confirmation is also recommended, but not required. To guarantee that the item is shipped with sufficient postage or to learn more about postal rates, please visit your local post office. |
Size Exchanges (International):ALL size exchanges require $6.95 usd paid in advance. This covers actual shipping charge by the U.S. Post Office for standard international mail. Shipping method may be upgraded upon request. After the initial 45 days of purchase, the terms of the lifetime warranty will be in effect. Please note tungsten jewelry cannot be resized and must be replaced with a new ring. Please contact us prior to any exchange, otherwise your exchange will not be processed. |