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Our Terms Shipping Return/Refund Warraty

Your Agreement

By using our Web site or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.

How We Use Information

Our site uses an order and registration form so that you can request information, products and services. Contact information (email address, telephone number, address, etc.) from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used to bill you for products and services.

Local Sales Tax

If the order is shipped within California State, the law requires that local sales tax be added to the order total including the amount of the shipping charge. We do not collect tax for orders shipped out of California State. Purchases in our store are subject to a valid local sales tax. This tax is not a VAT, and cannot be recovered by non-USA visitors when returning home.

Order Cancellation

Unshipped items can be cancelled free without any notice as long as the item was neither manufactured nor customized specifically for the customer. Please contact us immediately if you would like to cancel your order. If you package has already been shipped, you will be responsible for returning the UN-OPENED package, even if the package is shipped prior to the "Expected Ship Date" on your order status. Credit will be issued upon receipt of product. The credit amount will be the full amount charged LESS 10% to help cover part of the cost that we incurs and original out-bound shipping cost. Original-Outbound shipping cost is NOT REFUNDABLE.

Shipping

- Order should be processed and shipped after one full business day cycle.

- Free shipping only valid within 48 contiguous states.

- Buyer will be responsible for covering any shipping costs if the shipping address is incorrect and the package is delivered to the wrong address.

- Shipping cost will not be deducted for local pick up

- Seller not liable for any duty fees, or brokerage fees for International orders

Return Policy

- Returns for damages/defects/item not as described are covered by our company if claimed within the stated 30 day warranty period. After the 30 day warranty period, no claims may be made for a refund.

- Partial returns unacceptable

- If the buyer would like to return an item and the reason for return is not a result of our error, the buyer will be responsible for the return shipping costs.

- For cases in which the 30 day warranty is expired, buyers must always cover the return cost on their own, even if we were at fault.

- If buyer refuses a package because they do not need the item anymore, the item must be returned and the outbound and return shipping cost will be deducted from final refund amount.

International Orders

- We are not responsible for shipping costs associated with returns/replacements for orders outside of the US 48 contiguous states.

Warranty

- Claims must be made within 30 days of delivery date for replacements and refunds.

- Replacements will be sent for products that are incorrect, missing parts, or damaged.

Item No.	EYSTS1087
Brand	Lusana Studio
Condition	NEW

5 ft x 10 ft Lusana Studio Grey Photography Photo Muslin Background Backdrop

Product Details

Please check our Store Policy