Customer service is our top priority and we will do our best to resolve any issues which may arise.
All of our items are tested before dispatch. Should you find that an item you have received is faulty or we have made an error then we will either send a replacement or provide a full refund.
If a problem does occur, please remember that communication is key! Just contact us as soon as possible with all the relevant details and we will aim to resolve the issue to your satisfaction. Please avoid leaving negative feedback before giving us a fair to chance to put things right.
We always aim to be as fair and reasonable as possible. Cases will be considered on an individual basis and exceptions may be made.
Once you have received your item and are completely satisfied, please leave us positive feedback. We will gladly do the same for you!