Free First Class Delivery: 1-2 Working Days.
it is our aim to provide customers with the highest service throughout their shopping experience. You are entitled to return items that are damaged, faulty or simply unwanted within 14 days of receiving the goods. Below is our policy for returning orders.
Refunds: We will refund the item cost and postage, upon receiving the returned goods back. We further advise customers to ask for a proof of postage when posting at the post office.
1. Express Delivery will not be refunded unless we are deemed to be responsible for the return request.
2. Unwanted goods must be returned in an unused condition and with all associated retail packaging.
3. The cost of shipping returns is non-refundable.
4. Our aim is to process all refunds within 48 hours or receiving the goods back.
Exchanges: Please contact and inform us of the return for exchange. We can then allocate the stock for immediate dispatch upon receiving the return.