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Location Code: SCBOX1368WHSE |
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**This is an Item used in an
Enterprise/Business and is not a consumer good** sfp not included! This unit comes
with a 30 days warranty. Note: If you want an invoice emailed or courier
delivery notification via email, then send your email address after
you made the purchase, eBay doesn’t allow you to send it before a purchase
and no longer provides it for us to attach a pdf invoice. |
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Payment has to be received within
7 days of auction/purchase, where payment is not received within this time,
we open an unpaid item in resolution, even if buyer wish to pay after the 7
days, this unpaid item option is invoked due to the short window eBay allows
for FVF refund All European customers, When goods arrive to your country you will
pay VAT + DHL handling fee (DHL/Other courier says €16 or 2.5% of value whichever
is greater) the item will be delivered once the payment is cleared and customs
release the goods Please also note that whilst there is no tariff
on goods made in Uk, if the origination of the good is outside Uk, then there
will be some form of tariff also,” A lot of our products are manufactured
outside Uk ***************************************************************************************** If you are looking at our item from outside
Uk, eBay Now automatically deducts UK VAT and shows you price without vat, So
UK vat is now 0% For any item Under £150 including shipping eBay
will collect vat and pay to your Local authority Under a scheme called IOSS. Any item above £150 including shipping the
Vat is payable by you the buyer when goods arrive in your country including a
handling fee levied by the courier. For value above £150 inclusive eBay will
display price without UK vat Further changes are due from Jan 1St
2022 The changes means even
if eBay has collected the VAT, you will still be responsible to pay the Tariff
cost depending Where the goods are manufactured. If
you have an EORI number, supply that for invoicing, ideally before you buy
the item It is important that you do NOT open an eBay dispute to resolve
an issue. That must only be used if we cannot come to some amicable solution
to any problem that arises You will see from our feedback Whilst we take utmost care in testing and describing our
products, as accurately as possible, they are mostly 2nd user products,
if you have any issue then talk to us, by either calling us or emailing us
rather than using the resolution centre, that we are very helpful and almost always resolve any issues
that may concern our customers. About
shipping / cost:--------------- ·Locations: We ship to all areas in the ·Signature Required: All items shipped requires a signature on delivery.
·Handling Time: Products ordered by 12:00PM GMT Monday-Friday will usually be
shipped the next day the latest. Products ordered that are bulky and requires
testing before despatch will be shipped the next business day or soon after
(See stated handling time). The customer will be contacted if any unexpected
delays occur while orders are being processed. Most of our servers are
retested before despatch as variation in storage temperature has a bearing in functionality, so stated
time for delivery are approximate on bulky items. All items have a tracking
number which are uploaded to your eBay item page, all our services are self tracking , so please track it daily and notify us if there
were any issues. Shipping Limitations / Delays: All shipping dates and estimated delivery dates are
approximate and are based upon current availability of materials and prompt
receipt of all necessary information. We will not be liable for any damage,
loss, fault or expenses arising out of delays in shipment or other act caused
by or imposed by strikes, fires, disasters, riots, Acts of God, governmental
action or any other cause or condition beyond our reasonable control. ·Shipping Carriers: Other shipping carrier options are available on request. However,
we may use our discretion also to provide the safest and best service. You
may organise your own transportation, but remember that the shipping cost
quoted includes packaging material custom made boxes and there will be a
charge for those which can be agreed prior to sale. We may used palletise service
where a consignment exceeds a certain weight limit set by our couriers/or
where it’s deemed to be the safer option in absence of original box etc. Very
important: if you fail to accept delivery for what ever reason, and need to
reorganise a redelivery from the local depot, there will be a charge of 75% of
the original shipping cost by the courier, and a storage fee depending how
long they have to keep it in their warehouse, where free shipping has been
provided by us, we will advise you the original cost to us , and you will
need to pay the 75% of that original cost for redelivery. ·FOB Origin / Taxation: All international orders are quoted exempt of Taxes
which means that we are not responsible for any duties, taxes, customs broker
fees, or any other additional costs that may be imposed when your shipment
arrives in your country. By placing an order with us, you agree to accept any
and all charges that may be in addition to regular shipping and insurance
costs. If you choose to not pay these fees, then you agree that you have
abandoned your package and are not entitled to any refund from us. Once the
package leaves the Import Restrictions: Please be aware that certain items may be restricted
for import into your country. It is your responsibility to ensure that items
ordered are legal / allowed to be imported into your country. Although we
will do our best to assist you with additional information or documentation,
if your shipment is confiscated by your country’s customs, it is solely your
responsibility to either claim or abandon the shipment. No refunds will be
issued for items confiscated by customs outside of the Delivery
Times:--------------------- We
work office hours and all shipping is done weekdays only! Usually, it takes 3
days from payment clearance to delivery in mainland PAYMENT
methods:---------------
With
your protection in mind:-- Serial numbers: All relevant serial numbers are logged
in a data base; we also use warranty stickers where appropriate. These
stickers are designed to break if removed or tampered with. We will not accept
items for replacement with stickers that have been broken or tampered with.
To avoid any possible confusion, we suggest you take a picture of the security
stickers on the item prior to return, and forward this via email. Defective Products Guarantee: All Item sold by us carry a 30 Days warranty from us.
Defective parts are subject to either replacement if another product is in
stock or a full refund and must be reported within the 30 day warranty period.
RMA Number: All Items being returned for replacement must have a (Return Material
Authorization) RMA number. Returned packages with no RMA number will be refused.
To obtain an RMA number, please call 0333 9000 020 or email us with a request.
Restocking Policy: Items returned must be in the original condition. We reserve the
right to null said warranty if this condition is not met. Units that are found
to be free of defects (where buyer has reported a defect) or missing
components will be returned at the buyer expense. Disclaimer: We are not responsible for any damage or deletion to systems
that have resulted from the use of our product(s) the maximum liability shall
not exceed the price paid for the purchase of the unit from us. We offer
specific warranty period and it will be stated in the body of the listing.
There may or may not be any additional manufacturer’s warranty on the
product. We offer our warranty specifically on defects in material or
workmanship only. We assume that our customers will have a high degree of general
and specific knowledge about the products. The customer is responsible for
choosing the proper product for their application Contact Information:
·
Business Hours: 9.30AM-5:45PM GMT GGGDPR
( European General Data Protection Regulation) when you trade with us on eBay,
we as a company under HMRC regulation keep records for 6 Years for legal
compliance. These records are mainly in form
of invoices. The information that we keep are
provided to us by eBay or yourself when completing a purchase. These records are kept in a
secure encrypted database and a paper copy format, none of your details are
ever used for any other purposes. all emails that we receive from
you regarding your purchase and in cases where a resolution is required are similarly
kept for 6 years. After the 6 years all documents
are shreded and the database record are deleted. These records are a legal requirement
and A "right to be forgotten" doesn’t apply until the elapse of 6 years
of their creation. All records on eBay are only
visible to us as seller for 3 months only, after which they are no longer accessible,
the exception being to email communication via the eBay portal which are
available for up to 1 year after which we have no access. About us:
Return policy: Under
the You accept the Item(s) is/are “second-hand” goods
unless otherwise stated and that the Item(s) is/are sold on an “as is” basis
with a 30 day warranty period. During this period if you believe the item(s)
is/are faulty, you will need to return the item at your expense. The
item(s) will then be fully tested and if found not to be faulty shall be returned
to you at the same cost as original postage stated in the EBay auction if the
item was shipped free then the going rate of Interlink express will be charged,
you will be contacted beforehand to arrange payment for returning the
item. If the item(s) is/are found to be faulty then either a refund or replacement
will be given. A refund will only be given after the goods have been examined
by our return Department. For any form of return, the return shipping cost
will be the Buyers responsibility. DSR only applies in the EU (European
Union).Original shipping cost is Non-refundable for any transaction outside
the EU, Your statutory rights aren't affected by this terms and conditions,
Only buy from us on EBay if you accept these terms. Feedback: Feedback
is very important to us and can dramatically affect businesses on eBay. We
have been selling on EBay for over 20 Years, and maintain a very high rate of
positive feedback! We want you to be 100% satisfied with your purchase! If
you are in anyway unhappy about your purchase, then let us know! We will do
everything we can to rectify the problem! We aim for 5* feedback. If
you cannot leave Five Star feedback then please contact us so we can be given
the opportunity to do all we can to remedy your concerns. When
we deem customer has been unreasonable and have given unfair feedback, we
block those customers from buying from us again, it is against eBay rule to
open a different account and buy from us if you have been blocked. For
consumers, we abide by the distant selling regulation (DSR) see under DSR,
for Business buyers, see under business buyers. We
have a fantastic feedback, Our seal to a good service! |