This listing is for a Brand New, from the Disney Collection,100% Genuine PANDORA, "Beauty and the Beast" Rose Ring in Sterling Silver with Red Cubic Zirconia, Stamped with Pandora S925 ALE and Disney, Item #190017C01-56 We strive to provide excellent customer service and 100% customer satisfaction! We value our customers expectations in all our transactions and we expect the same from our buyers. Returns are only accepted if the item you receive isn't as described in our listing. Item must be returned within 30 days of being received. In order to be able to receive full refund, item has to be NEW and UNWORN as it was shipped from us. PLEASE BE PATIENT AND REALIZE THIS BEFORE PLACING A BID. THIS IS ESPECIALLY TRUE OF FIRST CLASS PACKAGES. These charges are the buyer's responsibility. Ple