Bali Reef Product Desc:

Vichpro Oyster Shell In Net Bag 1,9kg Buffering And Stabalising PH Koi Pond

Oyster Shell is a koi pond filter media which is very important to maintain the stability of pond water quality. Function: As a PH buffer, to stabilize PH and prevent fish from stress during rain or after rain. No need for salt to stabilize the ph of the water after it rains

---------

BEFORE LEAVING ANY NEGATIVE FEEDBACK, KINDLY CONTACT US FIRST

We strive to give the best service to our customers and will resolve any issues or complaints from our customers before receiving any rating. Any negative feedback will hurt our store performance badly. Thank you :)

---------

PAYMENT

• We only process your orders after payment

• We only accept PayPal payment.

• Customs fees are to be borne and paid by the buyer. We do not know the customs regulations for each country, please inform beforehand.

---------

IMPORT, DUTIES, AND TAX POLICY

INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL IMPORT/CUSTOMS/LOCAL TAX FEES THAT MAY BE INCURRED UPON RECEIPT OF YOUR PACKAGE. 

International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to sellers nor are they set by eBay rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.

ATTENTION TO BUYER FROM BRAZIL & AUSTRALIA: You need to input the tax number upon the checkout to avoid any delay in customs clearance.

NOTE FOR EXPRESS SHIPPING ONLY: For several areas in certain countries that are included in remote areas, We will charge more for that according to DHL regulations (please see the list of DHL remote areas in your country).

---------

SHIPPING

• International Orders are shipped via  Kurasi and registered mail Post Indonesia. This offers tracking and approximately 14-25 days in transit. 

• Express shipping service available via Kurasi Express and EMS Post Indonesia. Kindly email or message us if you want to upgrade your shipping method.

• Please note:

• Some item may delay if held by customs for additional inspection

• Delivery time depends on the product and the distance to its destination

• Order will be processed after we receive the payment, and we will process it in 3 business days.

• Your address must include a contact phone number. This is very important since shipping companies require it. Any shipping address without a valid phone number will lead to shipment.

• We will try our best to make sure the products shipped to our customers are of good quality.

• Import duties, taxes, and any charge are not included in the product price or shipping cost, these charges are the buyer?s responsibility.

• We are not responsible for any customs duties or import tax.

ATTENTION EXPRESS SERVICE ONLY: For several areas in certain countries that are included in DHL remote areas, We will charge more for that according to DHL regulations (please see the list of DHL remote areas in your country)

ATTENTION TO BUYERS FROM MEXICO, BERMUDA, PORTUGAL, RUSSIA, URUGUAY, PERU, ISRAEL, POLAND, CYPRUS, CHILE, GREECE, MALTA, SOUTH AFRICA, BRAZIL, ARGENTINA, NORTH AMERICA & SOUTH AMERICA. There will be a longer delivery time frame for your order. It may take approximately 30-35 business days due to multiple transit times.

-------

RETURNS

• Please take the time to do the research before committing to a purchase. 

• We are unable to accept returns if you?ve ordered the wrong parts. 

• We are open Monday till Saturday from 9:00 AM to 6:00 PM GMT+8 time. 

• If you have any issues regarding your purchase please contact us before leaving any feedback.  We will try our best to solve the problem and provide an amicable solution.