SHIPPING
1. We will ship the products within 1 business day after clearance of
payment excluding weekends and holidays.
2. Items will be shipped out from our US storehouse, US local warranty
will be provided, in oder to protect your purchase
3. We use USPS/UPS with tracking number, it takes normally 2-6 Workdays
to arrive.
4. We just can send this item to your Paypal registered address, if you
want to change the shipping address after payment, we will refund you
firstly, and you can add the new address in your paypal and pay for it
again.
5. Usually there will be a delay on the delivery update system; you may
consider tracking your items in a few days time.
6. All the tracking number will be sent to your paypal email after the
parcel sent, if you did not receive it after the time limit, just feel
free to contact us.
7. No Local Pickup supported.
RETURNS
1. US local warranty, we provide 1 year factory warranty, if this unit
fault, you can send back this item to our US address for warranty
2. The valid period of replacement/money back is 30 days from the date
of receiving the item, if the Car Stereo has any problem, please feel
free to contact us and please note keep it in original condition.
3. Our technician will check the item carefully before sending, also if
you received a defective product, please keep it in original condition
and email us immediately, we will exchange a new one for you asap.
4. It is buyer's responsibility to pay for return postage and ship the
item back to us. we will send it back at our cost if this item is
defective as report.
For the repair of returned item, factory technician needs time to
process it, so please be patient.
5. Warranty will be voided as of:
(1) Damage caused by: Undue wear & tear, dirt, misused, improper
installation or operation, neglect, accident.
(2) Any damages caused by improper packaging when buyers return the item
to us.
(3) If the item was disassembled or repaired by unauthorized person.
FEEDBACK
1. We will leave POSITIVE FEEDBACK after receiving
the payment. Please contact us if you are not satisfied with the item
after receiving it.
2. All email will be
answered within One working day. If you do not receive our reply, please
kindly re-sent your email and we will reply to you as soon as possible.
3. We maintain high standards of excellence and strive for 100% customer
satisfaction! Feedback is very important to us. We request that you
contact us immediately.
4. Before you give us neutral or negative Feedback, so that we can
satisfactorily address your concerns.
5. Good communication can fix
all problems, we always believe that as long as you are willing to
communicate with us, we will give you a satisfactory answer.
ABOUT Geartronics
1. Welcome to shop in Geartronics Official Store, We have 8 years'
experience on Car parts and Motorcycle parts, with headquarters in Hong
Kong and branch offices in Shenzhen (China), Southall (UK), Frankfurt am
Main (Germany), Sydney (Australia), Roma (Italy), Paris (France) and
Walnut (USA). We own very professional technician and customer service
team, till now we have many resellers and drop shippers all over the
world.
2. We offer an extensive range of products selected by our professionals
superiority in details and quality is a high priority. We also have a
high-standard team, qualified by authorized organizations to ensure
products are of the highest quality.
3. We are increasingly expanding international markets based on high
quality products, excellent service, reasonable prices and timely
delivery. Please contact us at any time for more information.We work
hard to make sure EVERY CUSTOMER 100% and ensure products are of the
highest quality.