Payment Terms
We require payment within 7 days from the end of auction/purchase. If payment is not received within this period, your item may be re-listed and We may file Unpaid item to get a reversal of the eBay fees.
Shipping Information
For most of the countries, we offer secure shipping through FedEx online tracking facility. We make every effort to pack items nicely, so that they will arrive at your door safely. Shipping Charges $ 70
IMPORTANT: Please note that owing to pandemic, the estimate delivery time may be 15-25 working days. We appreciate your patience and co-operation in this regard. Please contact us for more details.
Important Information
Weight and size of gemstone may still vary slightly from piece to piece due to difference in calibration of weighing and measuring scales.
Color may not appear exactly as in real life due to variation between computer monitor resolution and lights.
International Buyers – Please Note: Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility. We will not responsible for the delay of incomplete address or custom delay.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Any dispute regarding the product is subject to Bangkok(Thailand) Jurisdiction.
Return Policy
No Questions Asked, 100% money back guarantee without any restocking fees if dissatisfied.
Item(s) have to be returned for a refund within 30 days after receiving and it must be returned in their original conditions with the Certificate (if any). Damaged goods will not be accepted and will be returned to the sender.
For International Buyers, please contact us and follow our instructions carefully,otherwise we will not responsible if the item get stuck with customs.Please kindly contact us before sending back any item for all important instructions.Shipping fee(if any) is Non-Refundable and Buyer has to pay the return shipping. No exceptions.
Feedback Policy
We thank you for purchasing from us. We value our customers and it’s our duty to ensure that you have a pleasant experience shopping with us. Do leave a Feedback for us once the transaction is complete, We would be highly obliged to receive a positive feedback and perfect 5 Star rating in all four detailed seller ratings (DSR).
If you are considering giving a neutral or negative feedback or a low DSR in any criteria, do write to us and give us an opportunity to address your concern first! We believe that any dispute can be settled by mutual agreements.
We promptly reply to all the question/query within 24 hours.
Thanks for shopping with us!