IVOR MAIRANTS DELIVERY INFORMATION

We fulfill all orders using Royal Mail / DPD depending on the size / weight / value of the order. Any tracking information will be provided upon dispatch of the order. Ivor Mairants Musicentre commit to delivering on time, we rely however, on our carriers to fulfil their contract in this regard, and can not be held liable for any failure of third parties in fulfilling delivery expectations. Should we find that a product is unavailable upon receipt of your order we will contact you to advise of any delays.

DPD currently offer a free of charge enhanced service such as DPD PREDICT, which allows the consignee to be alerted by e-mail and/or text message of the delivery window and allows for changes allowed by the contract carrier to the detail of the actual delivery time and/or location. Where such services are available all orders will benefit from auto enrolment in the services.  Ultimately, if there is no-one to sign for your delivery, you will be left a card by our contract carrier  inviting you to collect from the depot or re-arrange delivery.


EXPRESS DELIVERY SERVICE

In addition we can offer express delivery service should this be required. Please contact us via eBay messenger before placing your order if this option is not available on the listing or you have any other enquiries regarding delivery.


RETURNS INFORMATION

At Ivor Mairants Musicentre, we want to make sure you're 100% happy with your purchase. We will be happy to discuss any aspect of your purchase with you BEFORE we ship. Please be aware of our returns policy - it could save you time and money later!

Under Distance Selling Regulations, you have 14 working days in which to cancel your order from when the goods have been received, we happily extend this on the eBay marketplace to 30 days to give you piece of mind with your purchase.