Terms + Conditions
No Guarantee
result on hair and beauty products
We do not provide any guarantee of any product results. Hair or beauty product
results are dependent on your hair condition and the correct usage; therefore,
we cannot guarantee the result of any hair products. We sell only genuine reputable
international brands from Italy, United States and Australia, please do your research
on the brand and the products and read the review before you buy. Please ask
questions and we will be more than happy to assist the best we can.
Returns
We are a start-up small business and unfortunately, we do not accept refund on
change of mind, so please make up your mind before purchase. We accept returns
or exchanges if the products we delivered was incorrect by mistake. Our policy
lasts 10 days after the products are delivered. If 10 days have gone by since
your purchase, unfortunately we cannot offer you a refund or exchange.
We accept refund only in special cases
and buyer is responsible for return postage. To be eligible for a return, your
item must be unused and in the same condition that you received it. It must
also be in the original packaging.
If the products are damaged during postage,
please notify us within 1 business day so we can claim the damage from the
insurance offered by our courier service providers. We require photo evidence
of the damage products with the original parcel label and packaging in order to
process with a full refund.
Sale items (if
applicable)
Unfortunately sale items cannot be refunded or exchanged.
Exchanges (if
applicable)
We only replace items if they are defective or damaged. If you need to exchange
it for the same item, send us a message via the eBay contact form and we will
get back to you within 24 hours.