A little bit about Train Video Depot

Train Video Depot began in 2005 and we started with just 20 train related DVDs! Now we stock over 3,500 different titles and have one of the largest selections of train DVDs and Blu-rays on planet earth! The secret of our success is super simple. Ship as fast as possible and provide excellent customer service to our customers. If there are any problems or you have any questions, we'll make sure they're addressed quickly.

Delivery Information

IMPORTANT! The best way to order multiple items is to add them to your cart and then check out ONCE. Instead of ordering an item, checking out then ordering again. Multiple orders placed to the same address will ship COMBINED in one shipment.

ALL US orders ship via USPS 1st Class Mail or USPS Priority Mail*. Normally this takes from 1-3 business days. *Ok, there is one item we sell (a book) that ships via Media Mail as it weighs more than the first class maximum.

Orders received before 3PM PST (and often later) will ship out the same day.

International orders ship via USPS First Class Mail. Delivery times are difficult to estimate and are at the mercy of customs in the country being shipped to. We've had pretty good and fast delivery service to most countries.

Please note that international orders are subject to customs taxes in your country. These are the responsibility of the buyer.

Returns

Returns are accepted for 14 days. Item must be in sellable condition (no scratches, fingerprints, etc).

If you receive a defect, or the wrong item, or for any other reason, CONTACT US FIRST! We may be able to resolve the issue without your having to return anything.