Free shipping is to a commercial address with
loading dock or fork lift. Residential or lift gate services may be
additional. Please contact us with questions before paying.
By purchasing the item
for sale on eBay, you agree to the terms listed below.
About us:
We
are a full-service HVAC/R company just north of Pittsburgh, PA. We have
been in business since 1950. We are available M-F 8am-5pm, Eastern to help
serve you. Please contact us with your questions and concerns. We
have a 1,500 square foot showroom; items are also for sale locally and to our
service customers. We may end an item before auction end because of this.
Terms:
We
strive to describe and represent each item; we try to point out any defects or
blemishes. We are not product experts on every item we list; we try to provide
as much information as we can on the item and may include a specification sheet
that is that exact model or the one closest to it. Please read the
descriptions and look at the pictures and determine if this item is the right
one for you.
We
aim for 100% satisfaction. We have been in business for many years and selling
on eBay gives us a larger audience. If you have an issue or problem with an
item please contact us with your concerns and we will try to resolve the
situation.
Used Equipment:
We
stock & sell a large amount of second-hand equipment. We try to
describe each item accurately, but sometimes small dings/dents/scratches may be
overlooked. Items not in the picture are not included; please do not
assume it comes with the part if it is not shown. Please examine each
picture; ask for more if needed. We encourage you to ask questions about
an item in which you are interested. Factory Specification sheets are
sometimes not available for the model listed and we try to get the closest or
newest model that closely corresponds. All our items are tested by our
certified technicians.
Products
listed as "TESTED & READY" are tested and in working condition. A
video link showing the item during testing may be included if available.
Products
listed as "NOT TESTED" or "AS-IS" are not tested and we
make no statement that they do work. These may be non-working or parts
only units.
We do
not test the parts that are listed for sale.
Freight Shipping:
Freight
items will be shipped on a pallet. We do not charge a pallet fee.
The item will be secured to the pallet and wrapped with plastic and/or
wrap. Business to Business shipping is included in the freight
listed. RESIDENTIAL or LIFTGATE SERVICE is an additional fee (this
includes running a business out of your home). If a listing is marked “free
shipping”, you will still have to pay the additional fees for residential
delivery and/or liftgate service if this applies to your shipment. Please let
us know before paying so we can adjust your invoice accordingly. Once all
shipping information is confirmed, we will palletize your item at that time,
please allow a minimum of 1 business day to prepare your shipment.
Shipping price listed is to the 48 Continental United States, others may incur
additional fee.
Package Shipping:
USPS/FedEx/UPS
shipments will be processed within 24 hours of the items successful processing
of the payment. Shipping price listed is to the 48 Continental United
States, others may incur additional fee.
Shipping Damages:
We
strive to package each item properly, but this isn't always good enough.
Damage is regrettably a common concern within the shipping industry. Please
note any damages at the time of delivery. Mark your shipping ticket/slip
with any visible damage. All damage must be reported within 24 hours of
receipt to us and the shipping carrier.
Local Pickup:
Items
can be picked up locally. You may come to our location and pay for the
item in person if you wish.
Taxes:
Sales
tax will be collected for any sales in PA. If you are tax exempt
and your account is not marked through eBay as so, please contact us prior to
paying.
Returns:
Returns
are only accepted within 14 days. The request for a return must be made
within 24 hours of receiving the item. We only accept returns that have
an RMA number. You will be responsible for shipping both ways. We
will cover shipping only if there is an extreme discrepancy in the description
of the item (i.e. you receive an item not pictured or described at all).
A restock fee may apply. If you request a refund after payment has been
received and before your shipment has been sent out, we will keep the PayPal
fee that applies to us as a buyer.
Feedback:
We
will leave feedback only after it is left for us. Our goal is 100%
satisfaction. If you have an issue, please contact us to resolve the
issue before feedback is given.