We value your trust and aim to provide a seamless shopping experience. To ensure clarity and transparency, we have outlined our payment policy below.

Accepted Payment Methods:
1. PayPal: Ossardi accepts PayPal as our primary payment method. PayPal offers secure transactions and buyer protection, giving you peace of mind while making your purchase.
2. Credit and Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can securely enter your card during checkout.
3. Apple Pay: For Apple device users, Ossardi supports Apple Pay, allowing you to conveniently complete your payment using your Apple device.
4. Google Pay: Ossardi also accepts Google Pay as a further convenient and secure way for payment.

Payment Terms:
1. Immediate Payment: Unless stated otherwise, immediate payment is expected upon completing the checkout process. This ensures that the item is reserved for you and allows us to proceed with prompt order processing and shipping.
2. Unpaid Item Disputes: Failure to submit payment within the specified time frame may result in the opening of an unpaid item case. Ossardi reserves the right to take appropriate action, including canceling the transaction and relisting the item.
3. Sales Tax: In compliance with applicable tax regulations, Ossardi collects sales tax on certain transactions. The tax amount is determined based on the location of the buyer and the sale price. The total amount, including tax, will be displayed during checkout.
4. Currency: All transactions in the Ossardi eBay store are conducted in US dollars (USD). International buyers should note that their payment will be converted to USD at the prevailing exchange rate by their payment provider.

Payment Security:
1. Secure Transactions: At Ossardi, we prioritize the security of your payment information. We employ advanced encryption technology and industry-standard security measures to ensure the protection and confidentiality of your details.
2. Buyer Protection: When you make a payment through PayPal, you benefit from their comprehensive buyer protection policy. Please review the terms and conditions of PayPal for detailed information on the protection offered.
3. Seller Protection: Ossardi adheres to eBay seller protection guidelines, which are designed to safeguard sellers against fraudulent transactions and unwarranted chargebacks.
4. Suspicious Activities: Ossardi actively monitors all transactions for any suspicious or potentially fraudulent activities. In the event that we detect such activities, we may take appropriate action, including requesting additional verification, canceling transactions, or temporarily suspending accounts.

Please note that our payment policy is subject to change without prior notice. It is your responsibility to review the most recent version of our policy before making a purchase.

If you have any questions or require further assistance regarding our payment policy, please consult our Help Center or contact our dedicated customer support team.

Thank you for choosing Ossardi on eBay USA. We appreciate your business and look forward to serving you with exceptional products and service!

We take pride in providing a seamless shopping experience, and our shipping policy is designed to ensure your satisfaction. Read on to learn about our fast handling time, free shipping, and quick domestic delivery. We also provide international delivery for various products.

Fast Handling Time:
At Ossardi, we understand the excitement of receiving your order promptly. That is why we have a lightning-fast handling time of just 1-3 business days. Our dedicated team works diligently to carefully prepare and package your items for shipment, ensuring they are ready to be dispatched to you in no time.

Free Shipping:
We believe that exceptional service should be accompanied by free shipping. That is why we offer complimentary shipping on all orders within the United States and often even beyond. No matter the size or weight of your purchase, you can enjoy the convenience of having it delivered to your doorstep without any additional shipping charges.

Quick Domestic Delivery:
We know you are eager to receive your items, and we are committed to getting them to you swiftly. Our domestic delivery time ranges from 1 to 10 business days, depending on your location and other factors. International shipping may differ. Rest assured, we work with trusted carriers such as USPS, FedEx, and UPS to ensure your package reaches you in the shortest possible time.

Tracking and Updates:
We understand the importance of staying informed about your orders. That is why we provide tracking information for every package. As soon as your order is shipped, we will send you an email notification containing a tracking number. You can easily track your shipments and anticipate their arrival at your doorstep.

Shipping Restrictions:
While we strive to offer our services to as many customers as possible, please note that some items may have shipping restrictions due to legal or logistical reasons. We will always provide clear information regarding any limitations on the product page itself.

Multiple Item Orders:
If you have placed an order for multiple items, do not worry about delays. We will ship them separately, ensuring efficient delivery and minimizing any potential setbacks. You will receive individual tracking information for each package, enabling you to monitor their progress and plan accordingly.

Customer Support:
Your satisfaction is our priority, and we are here to address any concerns you may have. If you need assistance or have any questions about our shipping policy, feel free to reach out to our friendly customer support team. We are always ready to assist you and provide the necessary information to ensure a smooth shopping experience.

Thank you for choosing Ossardi as your preferred eBay shop. We are delighted to serve you and look forward to exceeding your expectations with our fast handling, free shipping, and quick delivery. Start exploring our wide range of products today and enjoy a hassle-free shopping experience with us.

Thank you for shopping at Ossardi, your trusted destination for quality products. We strive to provide a seamless shopping experience, including hassle-free returns. Please read our 30-day return policy below for important details on returning items purchased from our eBay shop.

Return Eligibility:
We accept returns within 30 days from the date of delivery, unless otherwise stated. To be eligible for a return, the item must be in its original condition, unused, and with all original packaging and tags intact. Please note that certain items, such as perishable goods or personal hygiene products, are non-returnable for health and safety reasons.

Buyer Pays for Return Shipping:
At Ossardi, we kindly request that the buyer covers the cost of return shipping. This ensures that we can continue to offer competitive prices and free shipping on initial purchases. We recommend using a trackable shipping method to ensure the safe return of the item. In the event of a defective or incorrect item received, please contact our customer support team for further assistance.

Return Process:
To initiate a return, please follow these steps:

1. Contact our customer support team within 30 days of delivery to request a return authorization. Provide the order details and reason for the return.
2. Once your return is authorized, carefully package the item to prevent any damage during transit.
3. Include a copy of the original packing slip or order confirmation email inside the package.
4. Ship the item back to us using a trackable shipping method, and retain the tracking number for reference.
5. Upon receiving the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
6. If the return is approved, a refund will be issued to your original payment method within a reasonable timeframe.

Refunds and Restocking Fees:
Once the returned item is received and inspected, we will process the refund. The refund will include the original purchase price, excluding any shipping charges incurred. Please note that if the returned item is not in its original condition or is missing parts, a restocking fee may apply. The restocking fee will be deducted from the refund amount.

Non-Refundable Items:
Certain items are non-refundable for health and safety reasons, such as perishable goods, personal hygiene products, or items explicitly stated as non-returnable on the product page. Additionally, any items that have been used, damaged, or are not in their original condition may not be eligible for a refund.

Customer Support:
If you have any questions or need assistance with the return process, please do not hesitate to contact our dedicated customer support team. We are here to help and will respond to your inquiries promptly.

We appreciate your understanding of our 30-day return policy, which ensures fairness and transparency for all our valued customers. Thank you for choosing Ossardi, and we look forward to serving you again in the future. Happy shopping!

We apologize, but we are unable to accommodate product exchange requests. If you wish to exchange an item you have received, please follow our standard returns process outlined in the dedicated section on our website. If the desired item is still available, you can place a new order after completing the return. Our orders are promptly processed and dispatched for fulfillment upon receipt. Due to this efficient process, cancellation requests are usually not feasible. However, if you need to cancel the transaction, please reach out to us immediately, and we will make every effort to cancel the order. Please note that if the order has progressed significantly through the fulfillment process, cancellation may not be possible. In such cases, you will need to wait until you receive the item and follow the standard returns procedure as described in our policies.