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Vintage / Pre-Owned
Items Policy
- From time to time we buy model kits or other
collections. And where we offer these vintage or pre-owned items for
sale they are sold as is. No returns or refunds.
- Pictures are offered of the actual items
offered and accurate descriptions are provided to the best of our
knowledge.
- Some items may not be complete. We are not
responsible for a missing component or partial decals.
- Please message us for further details or
questions before making a purchase of these items.
Shipping Policy
- The shipping method we use is ‘Standard
Shipping’, meaning we will select which carrier to use when shipping
your item depending on your location. The shipping carriers we use are
USPS and UPS.
- We try to ship within one or two days, but our
default listings typically indicates 3 days.
- Shipping rates apply to the 48 contiguous
United States. PR, HI, AK, APO/FPO and US Territories may incur higher
rates. UPS cannot deliver to an APO or PO box. These must ship USPS.
- On items where we offer free shipping we will
choose the method.
- For items where the customer pays shipping we
offer options for selection at checkout. Shipping charges are based upon
the shipping method selected, the package size and weight, and the
destination.
- In certain circumstances, a ship method may be
restricted for your particular purchase such as solvent based paint or
spray cans that cannot ship via air. If this is the case, we will ship
it via the best available alternative.
- We will only ship to the address provided
during payment.
- Local residents please message us to arrange in-store
pickup.
Combined Shipping
- We endeavor to provide you with the best
shipping costs and therefore if you would like to purchase more than one
item, add them to your eBay Shopping Cart instead of clicking the Buy It
Now button. Where applicable, you will be presented with combined
shipping during checkout.
Shipping Damage
- Product damaged in shipment will be handled as
a freight claim with the freight carrier directly by the customer.
Please inspect your merchandise immediately upon receipt as carrier
claims can only be filed within 7 days.
Return Policy
- You will have 14 days to return the product as
long as the product has not been used and is in the original unopened
package. For train sets, games, plastic models, and other items sold
with shrink wrap, the shrink-wrapping must be intact and the box
unopened.
- Upon receiving the returned item(s) hobbywürks
will determine if the product is new and in saleable condition, and if
so we will process your refund of the originally paid price of the
returned item(s), less original shipping charges.
- Return shipping, including insurance, is to be
paid for by the customer.
Product Warranty /
Product Defects
- All manufacturer warranty is to be handled by
following the manufacturer's warranty policy which can be found in the
documentation that came with your product. If you need help finding the manufacturer
contact information, please contact us and we'll be glad to provide you
with it.
- Do not return defective items to hobbywürks
unless specifically requested to do so. We reserve the right to refuse
such returns at your own expense.
Terms and Conditions
- Shipping charges are non-refundable.
- Sales tax will be collected for Indiana
residents. eBay may charge and collect sales tax on your purchase
depending on your residence.
- All products are brand new, never been used,
unless otherwise stated.
- All images provided are
for illustrative purposes only.
- Product
box or carton condition is sold as is. We do not offer exchanges,
discounts, or refund for dents, creases or minor damage to
product packaging caused during shipping transit.
Customer Service
- If you have any questions, please contact us
through the eBay message service.
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