Filix Toys Joker Heath Ledger 1/12 Action Figure Doll Model FX004 IN STOCK
Payment
1. We accept PayPal/ Google Pay /Visa / Master Card /Amex /Discover Payments. Before payment, please check whether your ebay shipping address is correct. Payment should be received within 4 days, all the unpaid item will be reported to ebay(as we need to get back the fees which I paid to ebay), and u will get a upaid striken.
Shipping
1. We send out the item to you within 10 days after payment received, "10 days" is handing time not arrival time, please don't misunderstand. Before payment, you must make sure your ebay shipping address is correct.
2. As we all know that International shipping requires more complicated shipping procedures, such as both countries customs, transit stations etc., it will probably take longer time for your items to arrive at the final destination. Much Appreciate for your understanding on this uncontrollable matter. Strict customs area :Italy, Germany, Austria, canada, Brazil
3.If you want to use UPS or DHL, you need to contact me to check whether your address is remote area or not, and check whether Volume weight is heavier than its actual weight, because for remote area address or Volume weight is heavier, you need to pay extra fees..
Volume weight=Package's length x Width x Height/5000.
Return
Sales Returns
1. Item returns is valid since you get the item in 7 days, the item should has no damaged or modify, buyer will be responsible for the shipping fee, ebay 12% Final value fees(when you won the item, I paid Final value fees to ebay), and return back the whole package with tags together.
2. We don't accept item returns without reasonable reasons(such as you don't like it, it is not your expected), so before bidding, please make sure the item is your needed, as we don't want to make dispute with buyer.
Defective Replacement
15-day-warranty from the delivered date. Please send the photo of the item damage area via email, if it is not man-made damage or physical damage, we will replace a new one but no payment refund under warranty issue, the buyer need to take charge the returning cost. The return items should be included the original package and accessories.
Feedback
After U giving me a positive feedback, U will get an automatic positive feedback from us. If you are not satisfied with us, you can contact us first, we will resolve any problems for you.
Contact Us
We live in china, we exist time difference, our working time is Beijing time: 08:00-18:00, I will reply you within 16 hours, Sometimes, I maybe away the office, so maybe respond you a little late.
Beijing time=PDT time+15 hours, =UTC time+8 hours, =BST time+7 hours
Thank you for your visit !
My goal is to make sure you are a happy customer and pleasant shopping with us.
